Globitel Technology Stack

3CX is a software-based PBX solution with a cloud hosted option, offering users web conferencing, CRM integration, instant messaging, and native mobile apps.

Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.

Avaya IVR used to automate direct inbound traffic and using scripting to route calls accordingly

Cisco VoIP phone systems lets users make phone calls over an IP (Internet protocol) data network.

Cisco WebEx is a cloud-based communication & collaboration app which combines screen sharing with voice & video conferencing, call recording, mobile apps & more.

Mitel Networks Corporation provides business communications and collaboration software and services.

ASP.net is an open source framework for building web applications and services with .NET and C#.

Bootstrap is a free and open-source front-end framework for designing websites and web applications. It contains HTML and CSS-based design templates for typography, forms, buttons, navigation and other interface components, as well as optional JavaScript extensions.

Gravatar is a service for providing globally unique avatars and was created by Tom Preston-Werner. It is owned by Automattic, having integrated it into their WordPress.com blogging platform.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

Java is a programming language and computing platform.

JavaScript is the programming language of HTML and the Web.

MySQL is an open source database that supports scalable web-based and embedded database applications.

Nginx is a web server which can also be used as a reverse proxy, load balancer, mail proxy and HTTP cache.

AWS Backup is a fully managed backup service that makes it easy to centralize and automate the back up of data across AWS services in the cloud as well as on premises using the AWS Storage Gateway.

reCAPTCHA is a CAPTCHA-like system designed by Google to establish that a computer user is human.

Wireshark is a network protocol analyzer for Unix and Windows.

Cisco Routers provides intent-based networking for the WAN, LAN, and cloud. These routers include advanced analytics, application optimization, automated provisioning, and integrated security to deliver a complete solution.

GoDaddy Inc. designs and develops cloud-based technology products for small businesses, Web design professionals, and individuals in the United States and internationally. It provides domain name registration product that enables to engage customers at the initial stage of establishing a digital identity; hosting products, such as shared Website hosting, Website hosting on virtual private servers and virtual dedicated servers, managed hosting, and security.

Contact Form 7 is a tool to manage multiple contact forms.

Force Management is a sales effectiveness consulting firm that helps B2B companies increase revenue and improve sales margins.

Coursera offers personalized learning and development programs for businesses of all sizes.

Freshdesk is an online cloud-based customer service software providing helpdesk support.

Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent.

Tawk.to is an changing the way businesses communicate with customers, making real time a real thing.

Globitels Performance Management Platform automates the process of monitoring, measuring and evaluating overall performance of the customer engagement center in real time.

Microsoft Dynamics with its intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives clients choice. Start with just what customrs need to run clients business and delight customers.

Microsoft Dynamics GP (formerly Great Plains) is a part of Microsoft Dynamic family which was designed for small and midsize business. It is a combination of business intelligence, collaboration and communication tools that connects the many moving parts of your organization, giving you better visibility into and control over whats going on in your

GoDaddy's website builder, formally called Websites+ Marketing, is an online editing and publishing tool that helps users make a responsive website with no technical knowledge required.

WPBakery Page Builder is a page builder plugin for WordPress which allows you to create stunning website content.

YouTube is a video sharing service where users can watch, like, share, comment and upload their own videos. The video service can be accessed on PCs, laptops, tablets and via mobile phones.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

Microsoft Power BI converts data into rich interactive visualizations, utilizing business analytics tools to share dashboard-based insights across all devices.

Tableau Server is a business intelligence application that provides browser-based analytics anyone can learn and use.

Tableau Software is a business intelligence and analytics solution that offers a range of integrated products to help users visualize and understand their data.

Google Maps is a web-based service that enables users to find local businesses, view maps, get driving directions, and more.

Google Tag Manager helps marketers control the end-to-end process of adding website tags.

Smart Insights helps marketeers to plan, manage and optimize their marketing by producing marketing templates, guides and tools.

Twitter is a microblogging and social networking service on which users post and interact with messages known as "tweets".

Yoast offers plugins to improve SEO and optimize web sites and blogs.

Google Sites is a free and easy way to create and share web pages.

Linux is a family of open source Unix-like operating systems based on the Linux kernel.

Microsoft Exchange Online is a hosted email for business.

Outlook is a product that provides its users with an email service, calendar, and the ability to save and synchronize contacts.

Oracle Linux with Oracle enterprise-class support offers Linux operating system (OS) for the enterprise computing needs.

Oracle Solaris is an enterprise operating system offering security, speed, and simplicity for enterprise cloud environments and DevOps.

Solaris 10 OS by Oracle that provides proven, enterprise-class security, reliability, and performance for SPARC and x86 systems.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

STATS is a sports data and technology company that analyze performance data of sportspersons and teams.

Microsoft SQL Server is a relational database management system used for storing and retrieving data as requested by other software applications.

Microsoft SQL Server Analysis Services, SSAS, is an online analytical processing (OLAP) and data mining tool in Microsoft SQL Server.

Oracle Real Application Cluster helps in accessing multiple severs and shared storage from single database.