Global Telesystems Technology Stack

Aspect Software is a leading provider of integrated omni-channel customer engagement, contact center, and workforce optimization software for midsize businesses and enterprises.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

Nortel Symposium is a call center solution designed for new, growing, or established call centers.

TOPS [ONE] is a web-based community association management (CAM) solution designed for managing Condos, HOAs and Co-Ops.

AT&T is a US-based telecoms company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US.

Cisco Contact Center provides a secure, available, and sophisticated contact center software solution for large number of agents and interactive voice solution.

Nortel Meridian is a private branch exchange telephone switching system. It provides advanced voice features, data connectivity, LAN communications, computer telephony integration (CTI), and information services for communication applications ranging from 60 to 80,000 lines.

Bandwidth offers a suite of API products for businesses and developers wanting to add voice calling, secured 2FA text messaging (SMS), MMS or 9-1-1 emergency call connectivity to software and applications, while also accessing SIP trunking, routing, address verification and number porting services

Bazel is a tool that automates software builds and tests.

IBM Tivoli provides Integrated Service Management software to help manage business value of IT's infrastructure

Cisco 7200 Series Router delivers exceptional performance, modularity, and scalability in a compact form factor with a wide range of deployment options. With processing speeds up to 400,000 packets per second, port adapters ranging from NxDS0 to OC-12, and an unparalleled number of high-touch IP services, Cisco 7200 is the ideal WAN edge device for enterprises and service providers.

Cisco Routers provides intent-based networking for the WAN, LAN, and cloud. These routers include advanced analytics, application optimization, automated provisioning, and integrated security to deliver a complete solution.

Cisco delivers a comprehensive portfolio of switching solutions for Enterprise Networks, data centers, and smaller businesses.

Cisco Email Security protects against ransomware, business email compromise, spoofing, and phishing.

Trend Micro develops server security, cloud security, and small business content security solutions.

Later helps to plan, schedule, and manage content for Instagram.

Microsoft.NET Languages are computer programming languages that are used to produce programs that execute within the Microsoft .NET Framework.

Oracle Database is an object-relational database management system.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

Xerox suite is set of products used for business process services and document management.

Oracle CRM is customer relationship management system created by Oracle Corporation.

Oracle EBS is an integrated set of business applications for automating Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), and Supply Chain Management (SCM) processes within organizations.

Oracle Project Management is an Oracle technology that helps to improve project delivery and increase profits as a single, intelligent solution that manages projects across the enterprise and connects them with finance, HR, and operations.

Oracle PeopleSoft is a line of core human resource management systems.

Verint Workforce Optimization helps contact centers and customer care teams to monitor, evaluate & improve their performance, skills & customer service.

Veritas NetBackup (earlier Symantec NetBackup) is an enterprise level heterogeneous backup and recovery suite.

Windows XP is an operating system produced by Microsoft as part of the Windows NT family of operating systems.