Program Project Management @ (December 2016 - September 2017)
Supplier Governance @ (January 2013 - December 2016)
Consultant @ (January 2012 - January 2013)
Consultant and Sr Program Manager @ (January 2009 - January 2010)
Vice President and Sr. Operations Manager and Site Lead @ (January 2002 - January 2008)
Vice President and Director @ (January 1987 - January 2001)
Glenn Williams Education
Farmingdale State College
Business Organization & Management
Leadership San Antonio - Class 32
Scaled Agile - SAFe®
Certified SAFe® Agilist (SA)
Glenn Williams Skills
Analysis
Banking
Business Process Improvement
CRM
Call Center
Call Centers
Collections Management
Contact Centers
Finance
Financial Services
Leadership
Management
Operations Management
Process Improvement
Process Optimization
Program Management
Project Management
SAFe® Agilist (SA)
Strategic Planning
Strategy
Supplier Governance
Training
Vendor Management
Workshop Facilitation
Customer Service
Microsoft Office
Project Planning
Safe Agilist Sa
Public Speaking
User Experience
Safe Agilist
Glenn Williams Summary
Glenn Williams, based in San Antonio, TX, US, is currently a Senior Vice President, Contact Center Performance Management at SWBC. Glenn Williams brings experience from previous roles at USAA, SolomonEdwardsGroup and Bridgeforce. Glenn Williams holds a Business Organization & Management @ Farmingdale State College. With a robust skill set that includes Analysis, Banking, Business Process Improvement, CRM, Call Center and more. Glenn Williams has 1 emails and 1 mobile phone numbers on RocketReach.
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