Glenn Voepel Email

Technical Services Manager @ Broadcast Electronics

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Glenn Voepel Location

Quincy, IL, US

Glenn Voepel Work

Technical Services Manager @ (January 2008 - Present)
Repair Manager @ (January 2008 - January 2011)
Field Service and Contract Manager @ (January 2004 - January 2008)
Technical Customer Service and Field Service Manager @ (May 1998 - December 2004)
Director of Operations @ (January 2002 - January 2004)
Customer Service Manager @ (January 1998 - January 2001)
Customer Service Supervisor @ Glenayre (January 1995 - January 1998)
Field Services Engineer @ Glenayre (January 1990 - January 1995)
Final Test Technician @ Glenayre (January 1985 - January 1990)

Glenn Voepel Education

Quincy University
Bachelor of Business Administration - BBA (Business Administration and Management, General)
1995-1998
Quincy University
Business Administration and Management (General)
1998-1998
State Technical College of Missouri
Associate's degree (Electrical and Electronics Engineering)
1983-1985
Missouri State Technical Assistance Team
Electrical (Electronic and Communications Engineering Technology/Technician)
1985-1985

Glenn Voepel Skills

Account Management
Act! CRM
Analytical Skills
Application Packaging
Application Support Services
Applications Development Management
Audio Conferencing
Audio Engineering
Blueprint Reading
Budget Management
Budgeting
Business Administration
CRM Program Management
Call Center Administration
Call Center Architecture
Call Center Development
Call center start-up
Certified Quality Technician
Communication
Contract Management
Contractor Management
Contractual Agreements
Cross-training
Customer Relationship Management (CRM)
Customer Requirements
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Systems
Customer Support
Document Management
Electrical Troubleshooting
Electrical Wiring
Electronic Data Capture (EDC)
Electronics Technology
Employee Training
Equipment Installation
Field Service
Field Service Management
Hardware Installation
Help Desk Implementation
High Technical Aptitude
High-Tech Industry
High-Voltage Troubleshooting
ISO Procedures
In-services
Innovation Management
Inventory Analysis
Inventory Management
Leadership
Linux
Managing Accounts (Accounting)
Manufacturing
Mechanical, Electrical, and Plumbing (MEP)
Microsoft Excel
Microsoft Office
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Network Troubleshooting
Networking Software
New Installation
Operational Efficiency
Organization Skills
P&L Management
Planning Budgeting & Forecasting
Production Facilities
Profit Maximization
Project Management
RF Devices
RF Troubleshooting
Radio Frequency (RF) Engineering
Reducing Operating Costs
Remote Troubleshooting
Repair Center
Report Writing
Scheduling
Service Contracts
Service Improvement Plans
Service-Level Agreements (SLA)
Software Documentation
Software Installation
Software as a Service (SaaS)
Streamlining Process
System Installations
Technical Documentation
Technical Leadership
Technical Services
Technical Support
Technology Management
Telecommunications Engineering
Test Fixture Design
Total Organic Carbon (TOC)
Training
Training Program Development
Transformers
Travel Management
Troubleshooting
Video Services

Glenn Voepel Summary

Glenn Voepel, based in Quincy, IL, US, is currently a Technical Services Manager at Broadcast Electronics. Glenn Voepel brings experience from previous roles at Broadcast Electronics and Movius. Glenn Voepel holds a 1995 - 1998 Bachelor of Business Administration - BBA in Business Administration and Management, General @ Quincy University. With a robust skill set that includes Account Management, Act! CRM, Analytical Skills, Application Packaging, Application Support Services and more.

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