2012 -2016 Manager and PM of Global Quality-Risk and Control - Customer Engagement Network @
2001 -2012 Manager of US Quality Excellence - Customer Engagement Network @
1999 -2001 Project Leader, Telephone Service Network @
1995 -1998 Team Service Leader and Team Leader @
Glenn Sharp Skills
Business Process Improvement
Employee Engagement
Cross Functional Team Leadership
Management
Financial Services
Project Planning
Change Management
Credit Cards
Vendor Management
Contact Centers
Coaching
Microsoft Excel
Business Analysis
Training
Customer Service
Thought Leadership
Process Control
Team Leadership
Microsoft Office
Quality Management
Customer Experience
Regulatory Compliance
Customer Satisfaction
Project Management
Leadership
Glenn Sharp Summary
Glenn Sharp, based in Wilmington, NC, US, is currently a Project Analyst at American Express. Glenn Sharp brings experience from previous roles at Talent Solutions TAPFIN - American Express and American Express. With a robust skill set that includes Business Process Improvement, Employee Engagement, Cross Functional Team Leadership, Management, Financial Services and more. Glenn Sharp has 3 mobile phone numbers on RocketReach.
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