Glenn Saunders Email
Manager, Operational Resilience Frameworks (Secondment) @ IAG
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Glenn Saunders Location
- Adelaide, SA, AU
Glenn Saunders Work
- Manager, Operational Resilience Frameworks (Secondment) @ (July 2026 - Present)
- Principal, Risk Governance and Oversight (Line 2) @ (June 2025 - June 2026)
- Manager, Operational Risk Governance, Oversight and Assurance (Line 2) @ (October 2023 - June 2025)
- Specialist, Risk and Compliance Advisory (Line 1) @ (November 2021 - October 2023)
- Communications Lead, Customer Remediation @ (April 2021 - November 2021)
- Lead, Project Delivery- Customer Remediation @ (June 2020 - April 2021)
- Account Executive - Offshore Relations @ (March 2019 - June 2020)
- Senior Team Lead (Contractor) @ (March 2016 - February 2019)
- Manager, Service and Retention @ (March 2014 - February 2016)
- Partner Performance Manager (Outsourced Operations Manager and Partnership Interface Manager) @ (January 2010 - December 2013)
- Credit Assessment Manager @ (January 2009 - January 2010)
- Financial Services Team Leader (Inbound and Outbound and High Unbilled and High Risk) @ (January 2005 - January 2009)
- Sales Manager (Optus Mobile Direct - Telesales) @ (January 2002 - January 2005)
- Senior Store Manager @ (January 1997 - January 2002)
Glenn Saunders Education
- University of South Australia
Bachelor of Arts (BA) (Communication and Media Studies)
1994-1997 - Mildura Secondary College
Glenn Saunders Skills
- Analytics
- B2B
- BPMN
- BPO
- Business Analysis
- Business Process Outsourcing (BPO)
- Business-to-Business (B2B)
- Call Centers
- Change Management
- Collections
- Contact Centers
- Customer Acquisition
- Customer Experience
- Internal & External Communications
- Management
- Mobile Devices
- Operational Excellence
- Operational Risk Management
- Operations Management
- Organizational Communication
- Performance Improvement
- Product Management
- Project Delivery
- Project Management
- Project Team Management
- Recruiting
- Regulatory Compliance
- Risk Management
- Service Delivery
- Six Sigma
- Solution Selling
- Stakeholder Management
- Strategic Communications
- Strategic Partnerships
- Talent Management
- Team Leadership
- Team Management
- Telecommunications
- Vendor Management
- Wireless
- Leadership
- Finance
- Business Process Outsourcing Bpo
- Training
- Financial Analysis
- Social Media Marketing
- Business To Business B2B
- Business Process Outsourcing
- Business to Business
Glenn Saunders Summary
- Glenn Saunders, based in Adelaide, SA, AU, is currently a Manager, Operational Resilience Frameworks (Secondment) at IAG. Glenn Saunders brings experience from previous roles at IAG. Glenn Saunders holds a 1994 - 1997 Bachelor of Arts (BA) in Communication and Media Studies @ University of South Australia. With a robust skill set that includes Analytics, B2B, BPMN, BPO, Business Analysis and more. Glenn Saunders has 2 emails on RocketReach.
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