Sr. Enterprise Architecture Analyst @ (January 2011 - August 2012)
IT Service Operations Manager @ (March 2009 - December 2010)
Operational Efficiency and Strategic Sourcing @ International Speedway Corporation (ISC) (October 2006 - November 2008)
Client Services @ International Speedway Corporation (ISC) (March 2003 - October 2006)
IT Regional Lead @ International Speedway Corporation (ISC) (September 2000 - February 2003)
Technical Services Manager @ International Speedway Corporation (ISC) (March 1996 - August 2000)
Space Operations Officer @ (December 1987 - December 1992)
Glenn Robinson Education
UCF College of Business
MBA (Marketing)
1993-1995
Florida State University
BS (Psychology)
1985-1987
Mel-Hi 1977-1979
Glenn Robinson Skills
Change Management
Business Process Improvement
Strategy Development
Change Leadership
ITIL
IT Service Management
Strategic Planning
Incident Management
Six Sigma
Process Engineering
Service Management
IT Governance
Management Consulting
Business Strategy
Non-profits
Service Delivery
IT Management
IT Strategy
IT Operations
Service Desk
Business Process
Process Improvement
SLA
Heat Call Logging
Help Desk Institute
Project Management
Strategy
Management
Enterprise Architecture
Leadership
Business Intelligence
Business Analysis
SharePoint
Governance
Cross-functional Team Leadership
Information Technology
Program Management
Security
Budget Management
Communication
Computer Literacy
Customer Satisfaction (CSAT)
Defining Requirements
Executive Presentations
ITIL Process
ITSM
Key Performance Indicators
Legal Requirements
Operations Management
Power Tools
Request for Proposal (RFP)
Risk Management
Software Solutions
Strategic Thinking
Cross Functional Team Leadership
Non Profits
Glenn Robinson Summary
Glenn Robinson, based in United States, is currently a Owner at Mystic Spider Performance, LLC. Glenn Robinson brings experience from previous roles at First Citizens Bank, Freelance, Pittsburgh International Race Complex and PNC. Glenn Robinson holds a 1993 - 1995 MBA in Marketing @ UCF College of Business. With a robust skill set that includes Change Management, Business Process Improvement, Strategy Development, Change Leadership, ITIL and more. Glenn Robinson has 2 emails and 1 mobile phone numbers on RocketReach.
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