Glenn Ocay Email & Phone Number
Salesforce.com Technical Director @ Executive Mosaic
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Glenn Ocay Location
- Tagbilaran City, Central Visayas, PH
Glenn Ocay Work
- salesforce.com Technical Director @ (July 2012 - Present)
- SFDC EMEA Team Manager @ Stream Global Services (May 2012 - July 2012)
- Premiere + Administrator Apac Support, Team Lead @ (July 2011 - May 2012)
- salesforce.com Teir 1 Basic Support @ (December 2010 - July 2011)
- Technical Support Representative @ (December 2006 - April 2010)
- Institutional Development Officer @ (March 2000 - August 2005)
Glenn Ocay Education
- Father Saturnino Urios University
Master Of Business Administration
2003-2005 -
Masters (Ministry)
1997-1998 - Father Saturnino Urios University
Bachelor Of Arts (English)
1992-1997
Glenn Ocay Skills
- Adult Learning Theory
- Agile & Waterfall Methodologies
- Agile Application Development
- Agile Methodologies
- Agile Project Management
- Agile Testing
- Apex Data Loader
- Apex Programming
- Business Analytics
- Business Management
- Business Process
- Business Process Analysis
- Business Process Design
- Business Process Management
- Business Requirements
- CRM
- Call Centers
- Case Management
- Cloud Computing
- Cloud Management
- Cloud Marketing
- Communication
- Conflict Resolution
- Creative Problem Solving
- Creatomate
- Critical Thinking
- Custom Objects
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Support
- Data Analytics
- Data Engineering
- Data Management
- Data Manipulation
- Data Migration
- Data Strategies
- Data Visualization
- Database Administration
- Databases
- Enterprise Software
- Force.com
- Functionality
- Google Analytics
- HTML emails
- IT Escalation
- IT Strategy
- JavaScript
- Klaviyo
- Leadership
- Lightning
- Lightning Web Components
- MailChimp
- Management
- Marketing Automation
- Marketing Operations
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Mitigation Strategies
- Negotiation
- Organizational Development
- Partner Relationship Management
- Presentation Skills
- Presentations
- Product Support
- Project Delivery
- Project Management
- Report Builder
- Requirements Gathering
- SFDC
- SQL
- Salesforce CRM Administration
- Salesforce Lightning
- Salesforce Marketing Cloud
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Salesforce.com
- Salesforce.com Administration
- Salesforce.com Certified Administrator
- Salesforce.com Consulting
- Salesforce.com Development
- Salesforce.com Implementation
- Scrum
- Slack
- Stakeholder Management
- Strategic Thinking
- Teaching
- Technical Support
- Technological Solutions
- Training
- Training and Development (HR)
- Troubleshooting
- User Interface Design
- User Management
- Visualforce
- Visualforce Pages
- Web Components
- Web Services API
- Zapier
Glenn Ocay Summary
- Glenn Ocay, based in Tagbilaran City, Central Visayas, PH, is currently a salesforce.com Technical Director at Executive Mosaic. Glenn Ocay brings experience from previous roles at Stream Global Services, Salesforce and Teleperformance. Glenn Ocay holds a 2003 - 2005 Master Of Business Administration @ Father Saturnino Urios University. With a robust skill set that includes Adult Learning Theory, Agile & Waterfall Methodologies, Agile Application Development, Agile Methodologies, Agile Project Management and more. Glenn Ocay has 1 emails on RocketReach.
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