Glenn Marad Email & Phone Number
Vice President - Head of Business Transformation, Global Call Center Sales, CX, Gen and Agentic AI @ Michael and Son Services
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Glenn Marad Location
- Richmond, VA, US
Glenn Marad Work
- Vice President - Head of Business Transformation, Global Call Center Sales, CX, Gen and Agentic AI @ (November 2023 - Present)
- Vice President - US Business Transformation, IB and OB Call Center Sales, Mid Mkt and SMB @ (July 2022 - November 2023)
- Vice President - Global Business Transformation, Call Center SMB Sales (IB and OB Inside Sales-SaaS) @ (January 2021 - July 2022)
- Vice President - Head of Business Transformation, Call Center Sales (IB and OB Inside Sales) B2C @ (December 2019 - January 2021)
- Vice President - Head of IB and OB Healthcare Call Center Inside Sales and Demand Generation B2B @ (June 2018 - December 2019)
- Senior Director - Ops Business Transformation of Worldwide Call Center Inside Sales IB and OB channel @ (February 2015 - June 2018)
- Director - SMB Merchant Acquisition Inside Sales Call Center- Digital Advertising @ (April 2014 - February 2015)
- Director - Head of SMB and Mid Market Inside Sales, Field Sales-Merchant Services and Business Financing @ (March 2012 - April 2014)
- Director- Business Travel, Inside Sales and Business Development, SaaS Pmts, Expenses, Travel @ (April 2007 - March 2012)
- Global Director- Inside Sales and Lead and Demand Generation, Enterprise SaaS @ Synygy (January 2004 - January 2007)
- Business Manager- SMB Inside Sales and Client Management @ (January 2001 - January 2004)
- President and Founder - Recruiting Process Outsourcing IB and OB Inside Sales @ GAA Corporation (January 1991 - January 2001)
Glenn Marad Education
- Ursinus College
BBA (Marketing, Finance)
Glenn Marad Skills
- Account Management
- Amazon Marketing Services (AMS)
- B2B
- Banking
- Business
- Business Development
- Business Process Improvement
- Business Strategy
- Business-to-Business (B2B)
- CRM
- Coaching
- Contract Negotiation
- Cross-functional Team Leadership
- Customer Relationship Management (CRM)
- Direct Sales
- Entrepreneurship
- Lead Generation
- Leadership
- Leadership Development
- Loan Officers
- Management
- Marketing
- Marketing Strategy
- Negotiation
- New Business Development
- Outsourcing
- Project Estimation
- SaaS
- Sales
- Sales Management
- Sales Operations
- Sales Plan
- Sales Process
- Sales Strategy
- Salesforce.com
- Social Media Marketing
- Software as a Service (SaaS)
- Solution Selling
- Strategic Partnerships
- Strategic Planning
- Strategy
- Team Building
- Team Leadership
- Team Management
- Team Motivation
- Telemarketing
- Telephony
- Third Party Vendor Management
- Vendor Management
- Vendor Relationship Management
- Customer Relationship Management Crm
- Cross Functional Team
- Third Party Vendor
- Software as a Service Saas
- Vendor Relationship
- Operations
- Cross Functional Team Leadership
- Business to Business B2b
- Amazon Marketing Services Ams
- Customer Relationship Management
- Software as a Service
- Business to Business
- Amazon Marketing Services
Glenn Marad Summary
- Glenn Marad, based in Richmond, VA, US, is currently a Vice President - Head of Business Transformation, Global Call Center Sales, CX, Gen and Agentic AI at Michael and Son Services. Glenn Marad brings experience from previous roles at JumpCrew, 411 Locals, Stauer and Optum. Glenn Marad holds a BBA in Marketing, Finance @ Ursinus College. With a robust skill set that includes Account Management, Amazon Marketing Services (AMS), B2B, Banking, Business and more. Glenn Marad has 2 emails and 1 mobile phone numbers on RocketReach.
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