Client Manager - Large Enterprise @ (March 2021 - January 2023)
Channel Solutions and Services Manager @ (May 2018 - March 2021)
Pre-Sales Technical Analyst @ (June 2016 - May 2018)
Technical Analyst (on-site) @ (September 2007 - June 2016)
Senior Support Analyst @ (February 2006 - August 2007)
High-volume Production Printroom Site Manager @ (August 2005 - February 2006)
Support Specialist @ (December 2000 - August 2005)
Glenn Lawrence Education
Griffith College Dublin
Web Development
2015-2016
IACT – International Academy of Computer Training
Information Technology
2008-2009
Technological University Dublin
Information Technology
2007-2008
Glenn Lawrence Skills
Account Management
Active Directory
Active Directory Domains
CCNA
CSS
Cisco Certified
Cisco Switches & Routers
Customer Engagement
Customer Experience
Customer Management
Customer Relationship
Customer Service
Customer Success
DHCP
DNS
ESX Hosts
Extranet
Extranets
HTML
IP Telephones
Integration
Managed Print Services
Management
Microsoft Certified Professional
Microsoft Products
Microsoft Virtual Server
Secure DataRooms
Servers
Service Delivery
System Administration
TCP/IP v4 & v6
Technical Ability
Technical Skillset
Technical Support
Technical Understanding
Troubleshooting
VMware ESX
VPN
Web-Design and Web Technologies i.e. ecommerce solutions, CMS, blogs, forums
Windows 7
Windows Printing
Windows Server
Windows XP
Wireless Access
Wireless Access Points
vSphere
Glenn Lawrence Summary
Glenn Lawrence, based in Ireland, is currently a Senior Customer Success Manager at Workhuman. Glenn Lawrence brings experience from previous roles at Xerox. Glenn Lawrence holds a 2015 - 2016 Web Development @ Griffith College Dublin. With a robust skill set that includes Account Management, Active Directory, Active Directory Domains, CCNA, CSS and more. Glenn Lawrence has 1 emails on RocketReach.
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