Glendys Hernandez Email
Head of Operations @ Unlock
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Glendys Hernandez Location
- La Trinidad, Provincia de Buenos Aires, AR
Glendys Hernandez Work
- Head of Operations @ (September 2026 - Present)
- Customer Success and Implementation Manager @ (January 2026 - Present)
- Customer Success Manager @ (May 2025 - December 2025)
- Business Development Manager @ (January 2025 - May 2025)
- Customer Success Manager @ (November 2023 - May 2025)
- Customer Success @ (November 2023 - January 2025)
- Regional Customer Experience Manager @ (February 2023 - October 2023)
- Customer Experience Manager @ (November 2021 - October 2023)
- Customer Experience Leader @ (May 2022 - February 2023)
- Customer Success Analyst @ (November 2021 - May 2022)
- Customer Success Manager @ (May 2021 - November 2021)
- Customer Success Manager @ QuadMinds (Saas) (May 2021 - November 2021)
- Customer Success Analyst @ (January 2021 - May 2021)
- Process trainer @ (January 2018 - February 2021)
- Junior Business Associate @ (January 2017 - April 2018)
- Customer Success Analyst @ Cognizant - Google My Business (January 2017 - May 2021)
- Editora de prensa @ (May 2019 - June 2019)
- Encargada @ Al aire radio bar (December 2015 - January 2017)
- Operadora de radio @ Al aire radio bar (July 2015 - January 2017)
- Locutor de radio @ Oxigeno Latino (June 2015 - November 2015)
- Realizadora @ Ciudad Valencia (September 2012 - January 2014)
- Periodista principal @ La voz de Turmero (April 2010 - June 2011)
Glendys Hernandez Education
- Capacitarte
Programa Integral de Administración de Proyectos (Project Management)
2023-2033 - Escuela VernetO de Psicodrama
Especialización en Psicodrama (Social Psychology)
2021-2022 - Universidad Bicentenaria de Aragua
Licenciatura (Comunicacion social)
2006-2012 - Universidad Bicentenaria de Aragua
Lic. Comunicación Social (mención publicidad y RRPP)
Glendys Hernandez Skills
- Adobe Audition
- Business Process
- Capacitación
- Client Onboarding
- Communication Research
- Coordinación de proyectos
- Customer Engagement
- Customer Experience Management
- Customer Journey Mapping
- Customer Onboarding
- Customer Success
- Engagement Management
- Gestión de cuentas
- Gestión de proyectos
- Google Sheets
- HubSpot
- IT Escalation
- Implementation Experience
- KPI Dashboards
- KPI Reporting
- Key Performance Indicators
- Onboarding
- Operational Optimization
- Operations Execution
- Operations Process Improvement
- Organización de equipos
- Process Implementation
- Redacción creativa
- Redacción de noticias
- Redes sociales
- Regional Marketing
- Sound Forge
- User Adoption
- Venta adicional
Glendys Hernandez Summary
- Glendys Hernandez, based in La Trinidad, Provincia de Buenos Aires, AR, is currently a Head of Operations at Unlock. Glendys Hernandez brings experience from previous roles at Unlock and Buzzmonitor. Glendys Hernandez holds a 2023 - 2033 Programa Integral de Administración de Proyectos in Project Management @ Capacitarte. With a robust skill set that includes Adobe Audition, Business Process, Capacitación, Client Onboarding, Communication Research and more. Glendys Hernandez has 1 emails on RocketReach.
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