Account Manager @ Telecity Group (September 2012 - December 2012)
Business Relationship Manager @ (January 1997 - September 2012)
Sales Advisor @ (April 2010 - October 2010)
Customer Team Lead @ (January 1997 - June 2007)
Installation Technician @ Telent Communication Plc (June 2007 - April 2010)
Senior Engineer @ (April 2007 - March 2010)
Technician @ (January 1993 - December 1996)
Glen Roberts Education
Dagenham Priory Comprehensive
Glen Roberts Skills
Managed Services
Telecommunications
Service Delivery
MPLS
Unified Communications
Service Management
VoIP
ITIL
Solution Selling
Ethernet
Cloud Computing
Co-location
Pre-sales
Program Management
Outsourcing
Data Center
Networking
SDH
Account Management
Account Planning
Account Relations
Account Sales Strategies
Analytical R&D
Analytical Skills
Business Analysis Planning & Monitoring
Business Development
Business Relationship Management
Business Requirements
CRM
Challenging Environment
Classic Car
Client Maintenance
Client Prospecting
Client Relations
Continuous Improvement
Customer Escalation Management
Customer Liaison Skills
Customer Loyalty
Customer Loyalty Management
Customer Satisfaction
Customer Satisfaction (CSAT)
Customer Service
Dedicated Internet
EtherNet/IP
Follow-Up Sales Activity
Golf Fitness
H.248/Megaco
Hosting Services
IP VPN
IT sector
ITIL Certified
Incident Response
Key Account Relationship Building
Key Account Relationships
Lead Generation
Litigation Management
Long-term Customer Relationships
Managing Accounts (Accounting)
Mitigation Strategies
Multiprotocol Label Switching (MPLS)
Network Services
New Business Opportunities
New Business Procurement
New Client Implementation
Partnerships
Planning Budgeting & Forecasting
Problem Solving
Proposal Support
Reporting Metrics
Revenue & Profit Growth
Revenue Generation
Sales Meetings
Sales Planning
Sales Presentations
Sales Project Management
Sales Prospecting
Sales Staff Training
Sales Trainings
Seminar Presentations
Service Improvement Plans
Service-Level Agreements (SLA)
Setting up new businesses
Strategy
Teamwork
Teleservices
Multiprotocol Label Switching Mpls
Pre Sales
Co Location
Multiprotocol Label Switching
Glen Roberts Summary
Glen Roberts, based in London, England, GB, is currently a Service Manager at Stellanor Datacenters. Glen Roberts brings experience from previous roles at Colt Technology Services, NTech Consultants LTD and NTech Contracts LTD and Telehouse Europe. Glen Roberts holds a Dagenham Priory Comprehensive. With a robust skill set that includes Managed Services, Telecommunications, Service Delivery, MPLS, Unified Communications and more. Glen Roberts has 2 emails on RocketReach.
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