Senior Manager, Service Strategy and Experience @ (March 2019 - March 2023)
Senior Manager, Operational Support and Business Planning @ (March 2017 - March 2019)
Compliance Manager @ (April 2011 - February 2017)
Manager, Corporate Planning and Communications @ (January 2001 - April 2011)
Corporate Comunications Coordinator @ (June 2000 - April 2001)
Inside Service Representative @ (May 1998 - April 2000)
Client Service Representative @ (September 1998 - June 1999)
Water Efficiency Analyst @ (April 1997 - May 1998)
Editorial Intern @ (May 1996 - August 1996)
Glen Lang Education
University of Waterloo
Bachelor's degree (Honours) (Environment and Resource Studies (Co-op))
1991-1996
Glen Lang Skills
Change Management
Contract Management
Energy
Environmental Awareness
Environmental Compliance
Environmental Impact Assessment
Environmental Management Systems
Environmental Policy
Environmental Science
Key Performance Indicators
Risk Management
Service Delivery
Sustainability
UX Research
User-centered Design
Waste Management
Water Quality
Water Treatment
Glen Lang Summary
Glen Lang, based in Toronto, ON, CA, is currently a Senior Manager, Service Design + Insights at The Alcohol and Gaming Commission of Ontario. Glen Lang brings experience from previous roles at The Alcohol and Gaming Commission of Ontario and Ontario Clean Water Agency. Glen Lang holds a 1991 - 1996 Bachelor's degree (Honours) in Environment and Resource Studies (Co-op) @ University of Waterloo. With a robust skill set that includes Change Management, Contract Management, Energy, Environmental Awareness, Environmental Compliance and more. Glen Lang has 1 emails on RocketReach.
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