Service Desk Team Lead (perm) @ (October 2011 - October 2013)
Senior Support Analyst (contract > perm) @ (January 2010 - October 2011)
GTI Global Support Analyst (contract) @ (May 2009 - September 2009)
Senior Customer Engineer (contract) @ (February 2009 - March 2009)
Technical Support Analyst (contract) @ (September 2008 - January 2009)
Senior IT Support Analyst (perm) @ (January 1999 - August 2008)
Senior Technical Support Analyst (perm) @ Portman Building Society (January 1999 - January 2006)
Glen Blake Education
University of Winchester 1994-1997
Poole Grammar School 1986-1992
Glen Blake Skills
LANDESK Management Suite
System Center Configuration Manager (SCCM)
Systems Management
Operating System Deployment
App-V
Software Distribution
VMware Horizon View
VMware AppVolumes
Service Delivery
Technical Support
Incident Management
ITIL
IT Service Management
Service Desk
Project Management
VMware
Active Directory
Windows Server
Project Delivery
IT Management
IT Operations
ITIL Certified
Network Administration
Shavlik
Microsoft Word
PowerPoint
Call Centers
Training
LANDesk
Patch Management
TCP/IP
App V
Engineering
System Center Configuration Manager Sccm
VMware View
Business Analysis
Software Deployment
System Center Configuration Manager
Infrastructure
Application Packaging
Desktop Computers
Computer Hardware
SCCM
Glen Blake Summary
Glen Blake, based in Wimborne Minster, GB, is currently a Infrastructure Service Specialist, End User Services at Nationwide Building Society. Glen Blake brings experience from previous roles at Cobham and JP Morgan Chase. Glen Blake holds a 1994 - 1997 University of Winchester. With a robust skill set that includes LANDESK Management Suite, System Center Configuration Manager (SCCM), Systems Management, Operating System Deployment, App-V and more. Glen Blake has 2 emails and 1 mobile phone numbers on RocketReach.
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