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Ginger Taylor Location
Raleigh, NC, US
Ginger Taylor Work
Leader, Delivery Lead @ (June 2024 - Present)
Leader, Customer Delivery @ (October 2022 - June 2024)
Leader, CX PMO @ (May 2021 - October 2022)
Senior Customer Success Manager @ (January 2020 - January 2021)
Sr. Project Manager Customer Experience and Engagement @ (January 2018 - September 2020)
Program Manager @ (October 2016 - December 2017)
High Touch Operations Manager @ (April 2012 - December 2017)
Business Operations Manager @ (April 2014 - February 2015)
Project Manager @ (May 2011 - April 2012)
Sr. Network Process and Quality Manager @ (November 2010 - May 2011)
Network Analyst @ North Carolina Information Technology Services (April 2003 - November 2010)
Network Technician @ Carolina Information Technology Services (April 2002 - September 2007)
Campus TAC Operations @ (January 2000 - April 2001)
Ginger Taylor Education
East Carolina University
Master of Science - MS (Computer Technology/Computer Systems Technology)
2009
East Carolina University
Bachelor of Science (Information Technologies)
Ginger Taylor Skills
PMP
ITIL
Customer Relations
SharePoint
Team Building
Project Planning
Project Implementation
Project Finance
Project Execution
Project Documentation
Project Delivery
Meeting Planning
Meeting Management
Documentation
Project Management
Software Documentation
Disaster Recovery
Management
IT Service Management
Cisco Technologies
Event Management
Cross-functional Team Leadership
Telecommunications
VoIP
Vendor Management
Networking
Customer Service
Program Management
Data Center
Cisco Systems Products
Customer Relationship Management (CRM)
Mentoring
Voice over IP (VoIP)
Sales
Quality Assurance
Microsoft Word
Customer Relationship Management Crm
Voice Over Ip Voip
Cross Functional Team Leadership
Customer Relationship Management
Voice Over Ip
Ginger Taylor Summary
Ginger Taylor, based in Raleigh, NC, US, is currently a Leader, Delivery Lead at Cisco. Ginger Taylor brings experience from previous roles at Cisco, Camunda and Red Hat. Ginger Taylor holds a Master of Science - MS in Computer Technology/Computer Systems Technology @ East Carolina University. With a robust skill set that includes PMP, ITIL, Customer Relations, SharePoint, Team Building and more. Ginger Taylor has 3 emails and 1 mobile phone numbers on RocketReach.
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