Ginger Joy Email & Phone Number
Director Customer Experience @ Direct Care Innovations
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Ginger Joy Location
- Phoenix, AZ, US
Ginger Joy Work
- 2021 -now Director Customer Experience @
- 2019 -2021 Director of Customer Experience @
- 2008 -2019 Director, Technical Assistance Center @
- 1995 -2008 Senior Manager, Electronic Services @
- 1999 -2001 Client Relationship Manager @ Sallie Mae Solutions
Ginger Joy Education
- Western International University 2016-2018
- Eastern Washington University 1992-1996
Ginger Joy Skills
- Performance Management
- Customer Satisfaction
- Leadership
- Help Desk Support
- Technical Support
- ITIL v3 Foundations Certified
- KCS
- Knowledge Management
- Knowledge Base
- Six Sigma
- Team Building
- Operations Management
- Workforce Management
- Forecasting
- Project Management
- Call Centers
- Customer Service Management
- Hiring
- Incident Management
- Quality Management
- Business Process Improvement
- Customer Service
- Management
- Microsoft Office
- Process Improvement
- Program Management
- Public Speaking
- Strategic Planning
- Training
- Vendor Management
- Electronics
- Testing
Ginger Joy Summary
- Ginger Joy, based in Phoenix, AZ, US, is currently a Director Customer Experience at Direct Care Innovations. Ginger Joy brings experience from previous roles at Master Electronics, University of Phoenix, Sallie Mae and Sallie Mae Solutions. Ginger Joy holds a 2016 - 2018 Western International University. With a robust skill set that includes Performance Management, Customer Satisfaction, Leadership, Help Desk Support, Technical Support and more. Ginger Joy has 2 emails and 1 mobile phone numbers on RocketReach.
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