Ginger Joy Email & Phone Number
Director Customer Experience @ Direct Care Innovations
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Ginger Joy Location
- Phoenix, AZ, US
Ginger Joy Work
- Director Customer Experience @ (May 2021 - Present)
- Director of Customer Experience @ (August 2019 - April 2021)
- Director, Technical Assistance Center @ (November 2008 - August 2019)
- Client Relationship Manager @ Sallie Mae Solutions (January 1999 - August 2001)
- Senior Manager, Electronic Services @ (June 1995 - July 2008)
Ginger Joy Education
- Western International University
Bachelor of Science - BS (Management)
2016-2018 - Eastern Washington University
(Business Administration, Management and Operations)
1992-1996
Ginger Joy Skills
- Performance Management
- Customer Satisfaction
- Leadership
- Help Desk Support
- Technical Support
- ITIL v3 Foundations Certified
- KCS
- Knowledge Management
- Knowledge Base
- Six Sigma
- Team Building
- Operations Management
- Workforce Management
- Forecasting
- Project Management
- Call Centers
- Customer Service Management
- Hiring
- Incident Management
- Quality Management
- Business Process Improvement
- Customer Service
- Management
- Microsoft Office
- Process Improvement
- Program Management
- Public Speaking
- Strategic Planning
- Training
- Vendor Management
- Electronics
- Testing
Ginger Joy Summary
- Ginger Joy, based in Phoenix, AZ, US, is currently a Director Customer Experience at Direct Care Innovations. Ginger Joy brings experience from previous roles at Master Electronics, University of Phoenix, Sallie Mae Solutions and Sallie Mae. Ginger Joy holds a 2016 - 2018 Bachelor of Science - BS in Management @ Western International University. With a robust skill set that includes Performance Management, Customer Satisfaction, Leadership, Help Desk Support, Technical Support and more. Ginger Joy has 2 emails and 1 mobile phone numbers on RocketReach.
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