Ginger Duhaime Email & Phone Number
Senior Manager, Customer Operations @ Conditioned Air Company, LLC
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Ginger Duhaime Location
- Naples, FL, US
Ginger Duhaime Work
- 2025 -now Senior Manager, Customer Operations @
- 2021 -2025 Director of Central Scheduling and Care Coordination Centers @
- 1995 -2022 Licensed Realtor @
- 2020 -2021 Sr. Director - Support Services @
- 2015 -2019 Operations Leader - Contact Center and Technology Optimization @
- 2013 -2015 Leader, Service Failure Resolution and Analytics @
- 2012 -2013 Continuous Improvement Leader, Quality Complaint Transformation @
- 2007 -2012 Manager - Quality Claim Administration and Outsourced Contact Center Initiatives @
Ginger Duhaime Education
- The Ohio State University Fisher College of Business
Customized Corporate Leadership Program (Operational Excellence Leadership Program)
2017-2018 - The University of Toledo
Bachelor of Business Administration (B.B.A.) (Organizational Development & Management)
2009
Ginger Duhaime Skills
- Business Transformation
- Contact Center Technology
- Organizational Development
- Team Management
- Contract Negotiation
- Contract Management
- Continuous Improvement
- Project Management
- Training
- Troubleshooting
- Microsoft Office
- Outsourcing
- Quality Center
- Supplier Quality
- Strategic Planning
- Contact Center Management
- Vendor Management
- Customer Experience
- Highly detail oriented
- Process Efficiency
- Lean Tools
- Strategy
- Cross-functional Team Leadership
- Operations Management
- Process Improvement
- Forecasting
- Team Building
- Six Sigma
- Management
- Leadership
- New Business Development
- Business Process Improvement
- Lean Principles
- Workforce Management
- Total Productive Maintenance (TPM)
- IVR
- Employee Engagement
- Customer Service
- Operational Excellence
- Gemba
- Talent Management
- Process Optimization
- Complaint Management
- Waste Reduction
- Coaching
- Team Leadership
- Real Estate
- Quality Assurance
- Contact Center Operations
- Cost Control
- Real Estate License
- First Time Home Buyers
- Marketing
- Microsoft Excel
- Cross Functional Team Leadership
- 5s
- Total Productive Maintenance Tpm
- Total Productive Maintenance
Ginger Duhaime Summary
- Ginger Duhaime, based in Naples, FL, US, is currently a Senior Manager, Customer Operations at Conditioned Air Company, LLC. Ginger Duhaime brings experience from previous roles at Riverchase Dermatology, Danberry Company, Velocity, A Managed Services Company and Owens Corning. Ginger Duhaime holds a 2017 - 2018 Customized Corporate Leadership Program in Operational Excellence Leadership Program @ The Ohio State University Fisher College of Business. With a robust skill set that includes Business Transformation, Contact Center Technology, Organizational Development, Team Management, Contract Negotiation and more. Ginger Duhaime has 2 emails and 3 mobile phone numbers on RocketReach.
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