Sr. Customer Success Manager | Global Business Development @ VMware
Sr. Customer Success Manager. Head of the Latin American Customer Operations @ VMware
Customer Success Manager. Head of the Latin American Customer Operations @ VMware
Associate Manager, Enterprise Technical Support @ Symantec
Supervisor, Enterprise Technical Support @ Symantec
Latin American Technical Product Leader, Consumer Technical Support @ Symantec
Gilson Silva's Education
University of California, Irvine
Business Management for International Professionals (Business Management)
2011 - 2011
Fundação Getulio Vargas
MBA (Business Management)
2009 - 2011
FIAP
MBA (Information Security Management)
2005 - 2006
Universidade Paulista
Bacharelor (Computer Science)
1998 - 2001
Gilson Silva's Skills
Leadership
Multi Cultural Team Management
Firewalls
Customer Relationship Management Crm
Strategic Partnerships
Troubleshooting
Negotiation
Vendor Management
Team Leadership
Strategic Planning
Gilson Silva's Summary
Gilson Silva, based in São Paulo, SP, BR, is currently a Head of the Brazil FSI CSMs (Customer Solutions Management) | AWS Speaker at Amazon Web Services (AWS), bringing experience from previous roles at Amazon Web Services (AWS) and VMware. Gilson Silva holds a 2011 - 2011 Business Management for International Professionals in Business Management @ University of California, Irvine. With a robust skill set that includes Leadership, Multi Cultural Team Management, Firewalls, Customer Relationship Management Crm, Strategic Partnerships and more, Gilson Silva contributes valuable insights to the industry. Gilson Silva has 3 emails on RocketReach.