Gillian Jones Email
Head of Tech Support, Lead Service Manager, User Support Services @ DWP Digital
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Gillian Jones Location
- Preston, England, GB
Gillian Jones Work
- Head of Tech Support, Lead Service Manager, User Support Services @ (January 2022 - Present)
- USS Service Operations Lead (Incident, Problem and Knowledge Process Owner) @ (January 2017 - Present)
- SIaM Supplier Management Lead @
Gillian Jones Skills
- Change Management
- Customer Service
- IT Operations
- IT Outsourcing
- IT Service Management
- Incident Management
- Leadership
- Management
- Outsourcing
- Program Management
- Project Management
- Service Desk
- Service Integration
- Service Management
- Service-Level Agreements (SLA)
- Stakeholder Engagement
- Strategic Thinking
Gillian Jones Summary
- Gillian Jones, based in Preston, England, GB, is currently a Head of Tech Support, Lead Service Manager, User Support Services at DWP Digital. Gillian Jones brings experience from previous roles at DWP Digital and Hewlett-Packard. With a robust skill set that includes Change Management, Customer Service, IT Operations, IT Outsourcing, IT Service Management and more. Gillian Jones has 2 emails on RocketReach.
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