Gillian Bates Email
Chief Strategy Officer @ Mercator Digital
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Gillian Bates Location
- Newcastle upon Tyne, GB
Gillian Bates Work
- Chief Strategy Officer @ (April 2026 - Present)
- Head of Transformation @ (May 2024 - Present)
- Deputy Director of HMRC Digital Delivery Centres @ (October 2020 - May 2024)
- Senior IT Service Manager @ (November 1987 - October 2020)
Gillian Bates Skills
- Agile Methodologies
- Business Development
- Business Process Improvement
- Change Management
- Customer Engagement
- Customer Service
- Digital Strategy
- Finance
- Governance
- Government
- IT Project & Program Management
- IT Strategy
- Leadership
- Management
- Microsoft Excel
- Microsoft Office
- Policy
- Project Delivery
- Project Management
- Public Sector
- Public Speaking
- Requirements Analysis
- Research
- SC
- Stakeholder Management
- Strategic Planning
- Strategy
- Team Development
- Active Directory
- ITIL
- ICT
- Sales
Gillian Bates Summary
- Gillian Bates, based in Newcastle upon Tyne, GB, is currently a Chief Strategy Officer at Mercator Digital. Gillian Bates brings experience from previous roles at Mercator Digital, HM Revenue & Customs and HM Customs & Excise. With a robust skill set that includes Agile Methodologies, Business Development, Business Process Improvement, Change Management, Customer Engagement and more.
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