Gillian Bailey Email & Phone Number
Group Operations Director @ Giacom
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Gillian Bailey Location
- Manchester, GB
Gillian Bailey Work
- 2025 -now Group Operations Director @
- 2023 -2025 Chief Operating Officer @
- 2022 -2024 Chair Maintel Matters @
- 2020 -2023 Operations Director @
- 2016 -2020 Director of Operational Services @
- 2021 -2025 Mentor @ Women in Technology Mentoring Programme
- 2014 -2016 Operations Director @
- 2012 -2014 Director of Customer Service @
- 2007 -2012 Group Head of Customer Service @
- 2006 -2007 Service and ITIL Process Manager @
- 2003 -2006 Vendor Manager @ LANWAY CBS LTD
- 1998 -2003 Manager - Project Co-ordination @
Gillian Bailey Education
- The University of Salford
HND Business Finance
- The Manchester Metropolitan University
BA Business Administration
Gillian Bailey Skills
- People Management
- Strategic Thinking
- Change Management
- Customer Oriented
- Operations Management
- Service Delivery
- Service Management
- Managed Services
- Resource Management
- Service Transition
- Continuous Improvement
- Strategy
- Unified Communications
- Solution Selling
- Management
- Cross-functional Team Leadership
- Telecommunications
- Customer Retention
- ITIL
- Avaya
- Team Leadership
- VoIP
- Incident Management
- Call Centers
- Contact Centers
- Customer Experience
- Telephony
- Outsourcing
- Project Planning
- Technical Support
- Sla
- Avaya Technologies
- Strategic Planning
- Project Management
- Customer Service
- Voice Over Ip Voip
- Process Improvement
- Cross Functional Team Leadership
- Program Management
- Microsoft Office
- Sales
- Marketing
- Avaya Products
- Voice Over Ip
Gillian Bailey Summary
- Gillian Bailey, based in Manchester, GB, is currently a Group Operations Director at Giacom. Gillian Bailey brings experience from previous roles at Maintel. Gillian Bailey holds a HND Business Finance @ The University of Salford. With a robust skill set that includes People Management, Strategic Thinking, Change Management, Customer Oriented, Operations Management and more. Gillian Bailey has 2 emails and 3 mobile phone numbers on RocketReach.
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Top Giacom Employees
Nathan Marke
Chief Strategy Officer
London, GB
John Burton
Head of Platform Engineering
Kingston upon Hull, England, GB
Tez O'Brien
Chief Executive Officer
Wroughton, GB
Andy Riley
Head of Talent and Development
Warrington, GB
Stephanie Allen
General Counsel and Company Secretary
Liverpool, GB
Victoria Whalley
Head of Commercial - Connectivity
Blackburn, Blackburn With Darwen, United Kingdom
Terry Buckle
Head of Business Projects
Kingston upon Thames, GB
Hayley Duckmanton
Chief People Officer
Stamford, GB
Andrew Wilford
Managing Director - Mobile
Outlane, England, GB
Daniel Coughlan
Head of Marketing - Mobile and Hardware
United Kingdom
Mayank Patel
Head of Finance Operations
London, England, GB
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