Gilbert Mesa Email & Phone Number
Action Center Manager @ City of Arlington
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Gilbert Mesa Location
- Texas, United States
Gilbert Mesa Work
- Action Center Manager @
- Customer Service Supervisor @ (April 2005 - September 2009)
- Assistant Supervisor @ Hotels.com (May 2004 - April 2005)
- Service Representative @ AT&T formerly SBC (July 2000 - December 2003)
- Service Support Supervisor @ (August 1997 - July 2000)
- Dispatch Supervisor @ (June 1988 - August 1997)
Gilbert Mesa Education
- Texas Tech University
Bachelor of Science - BS (Academic Dean’s List)
- Tarrant County College
Associate of Arts - AA (Art/Art Studies, General)
Gilbert Mesa Skills
- Sales
- Training
- Microsoft Office
- Communication
- Resolutions
- DOT Regulations
- Customer Contact
- Alternative Solutions
- Critical Thinking
- Vendor Relations
- Key Performance Indicators
- Contact Center Operations
- Business-to-Business (B2B)
- Presentations
- Interpersonal Skills
- Operations Management
- Customer Satisfaction
- Client Relations
- Customer Experience
- Organizational Leadership
- Employee Training
- Team Building
- Coaching
- Customer Service Management
- Soft Skills
- Mentoring
- People Management
- Customer Support
- Problem Solving
- Call Center Development
- Local Government
- Customer Service
- Business Process Improvement
- CRM
- Team Leadership
- Call Centers
- Analysis
- Policy
- Performance Management
Gilbert Mesa Summary
- Gilbert Mesa, based in Texas, United States, is currently a Action Center Manager at City of Arlington. Gilbert Mesa brings experience from previous roles at City of Fort Worth, Hotels.com, AT&T formerly SBC and BNSF Railway. Gilbert Mesa holds a Bachelor of Science - BS in Academic Dean’s List @ Texas Tech University. With a robust skill set that includes Sales, Training, Microsoft Office, Communication, Resolutions and more. Gilbert Mesa has 4 emails and 1 mobile phone numbers on RocketReach.
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