Gilbert Mesa Email & Phone Number
Action Center Manager @ City of Arlington
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Gilbert Mesa Location
- Texas, United States
Gilbert Mesa Work
- now Action Center Manager @
- 2005 -2009 Customer Service Supervisor @
- 2004 -2005 Assistant Supervisor @ Hotels.com
- 2000 -2003 Service Representative @ AT&T formerly SBC
- 1997 -2000 Service Support Supervisor @
- 1988 -1997 Dispatch Supervisor @
Gilbert Mesa Education
- Texas Tech University
Bachelor of Science - BS (General Studies)
- Tarrant County College
Associate of Arts - AA (Art/Art Studies, General)
Gilbert Mesa Skills
- Sales
- Training
- Microsoft Office
- Communication
- Resolutions
- DOT Regulations
- Customer Contact
- Alternative Solutions
- Critical Thinking
- Vendor Relations
- Key Performance Indicators
- Contact Center Operations
- Business-to-Business (B2B)
- Presentations
- Interpersonal Skills
- Operations Management
- Customer Satisfaction
- Client Relations
- Customer Experience
- Organizational Leadership
- Employee Training
- Team Building
- Coaching
- Customer Service Management
- Soft Skills
- Mentoring
- People Management
- Customer Support
- Problem Solving
- Call Center Development
- Local Government
- Customer Service
- Business Process Improvement
- CRM
- Team Leadership
- Call Centers
- Analysis
- Policy
- Performance Management
Gilbert Mesa Summary
- Gilbert Mesa, based in Texas, United States, is currently a Action Center Manager at City of Arlington. Gilbert Mesa brings experience from previous roles at City of Fort Worth, Hotels.com, AT&T formerly SBC and BNSF Railway. Gilbert Mesa holds a Bachelor of Science - BS in General Studies @ Texas Tech University. With a robust skill set that includes Sales, Training, Microsoft Office, Communication, Resolutions and more. Gilbert Mesa has 4 emails and 1 mobile phone numbers on RocketReach.
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