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Gil Soto Location
Monterey Park, CA, US
Gil Soto Work
2024 -now VICE PRESIDENT OF CUSTOMER SERVICE @
2018 -now DIRECTOR, CUSTOMER SERVICE @
2016 -2018 DIRECTOR OF SALES AND CUSTOMER SERVICE @ Evolve Dental Technologies, Inc.
2014 -2016 DIRECTOR OF SALES OPERATIONS @
2011 -2014 DIRECTOR OF INSIDE SALES AND CUSTOMER SERVICE @
2011 -2011 VICE PRESIDENT OF CUSTOMER FULFILLMENT @
2008 -2011 DIRECTOR OF CUSTOMER SERVICE AND SALES ADMINISTRATION @
2004 -2008 SALES ADMINISTRATION MANAGER @
2001 -2004 SALES ADMINISTRATIVE SUPERVISOR @
1998 -2001 SALES COORDINATOR @
Gil Soto Education
California Coast University
Master of Business Administration (MBA) (Business Administration and Management, General)
California State University, Los Angeles
Certificate (Business Management)
California State University, Northridge
Bachelor of Arts - BA (Music Performance, General)
Gil Soto Skills
Written Communication
Building Long-term Relationships
Attention to Detail
Market Analysis
Presentations
Conflict Resolution
C-Level
Post-Sales
Process Implementation
Team Performance
Customer Success
Revenue Forecasting
Establishing Processes
Service Delivery
Personal Development Plans
Key Performance Indicators
Customer Advocacy
Customer Onboarding
Program Management
Sales and Marketing Strategies
Customer Relationship Management
Customer Retention Strategies
Policies and Auditing Procedures
Call Center Turnaround Leadership
Staff Training, Coaching, and Development
Project Management
Strategic Planning
Auditing
Forecasting
Customer Retention
Negotiation
CRM
Leadership
Account Management
Strategy
Customer Satisfaction
Budgets
New Business Development
Marketing
B2B
Cross-functional Team Leadership
Process Improvement
Business Development
Sales Operations
Sales
Salesforce.com
Change Management
Inventory Management
Sales Management
Retail
Vendor Management
Team Building
Training
Business Strategy
ERP
Management
Selling
Pricing
Product Management
Product Development
Operations Management
Customer Service
Direct Sales
Customer Support Strategies
Short and Long-Term Planning and Forecasting
Vendor Relationships and Negotiations
Call Quality Standards Compliance
Product and Quality Standards
Development
Social Media
Advertising
Microsoft Office
Cross Functional Team Leadership
Staff Training
Buyer
Coaching
Short And Long Term Planning And Forecasting
Gil Soto Summary
Gil Soto, based in Monterey Park, CA, US, is currently a VICE PRESIDENT OF CUSTOMER SERVICE at Emser Tile. Gil Soto brings experience from previous roles at Emser Tile, Evolve Dental Technologies, Inc., VITA North America and Vident. Gil Soto holds a Master of Business Administration (MBA) in Business Administration and Management, General @ California Coast University. With a robust skill set that includes Written Communication, Building Long-term Relationships, Attention to Detail, Market Analysis, Presentations and more. Gil Soto has 1 emails and 2 mobile phone numbers on RocketReach.
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