2011 -2011 Customer Service Manager(Temporary Role) @
2008 -2011 Regional Operations Manager @ Premier Inn & Brewers Fayre Restaurants
2001 -2008 Area Manager @
1988 -2001 General Manager @
Gianni A. Education
Future fit
Diploma (Personal Training)
2010-2011
Glasgow College of Food Technology
HND in Hotel Management (Hospitality)
1984-1987
Bell College
Pass in Maths and Stats (HNC in Accounting)
1983-1984
Gianni A. Skills
Hospitality Management
P&L Management
P&L responsibility
Hotel Management
Food & Beverage
Guest Satisfaction
Employee Engagement
Multi-unit
Budgeting
Hotels
Daily Operations
Profit
Customer Service
Hospitality Industry
Guest Service
Restaurants
Revenue Management
Customer Relations
Brand Standards
Coaching
Forecasting
Customer Satisfaction
Catering Sales
Hospitality
Catering
Cost Control
Performance Management
Customer Experience
Revenue Analysis
Budgets
Yield Management
Front Office
Sales
Rooms Division
Management
Leadership
Pre-opening
Time Management
Opening Hotels
Human Resources
Tourism
Hotel Booking
Restaurant Management
Guest Service Management
Leisure
Resorts
Food
Property Management Systems
Gianni A. Summary
Gianni A., based in United Kingdom, is currently a Property Manager at Cooke & Arkwright. Gianni A. brings experience from previous roles at Seraph Property Management, FirstPort (UK) and Compass Group. Gianni A. holds a 2010 - 2011 Diploma in Personal Training @ Future fit. With a robust skill set that includes Hospitality Management, P&L Management, P&L responsibility, Hotel Management, Food & Beverage and more. Gianni A. has 2 emails on RocketReach.
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