Gianluca Arena's Location
Milan, Lombardy, Italy
Gianluca Arena's Work
- Project Manager E Product Specialist Cti @ Experis Italia
- Project Manager, Solution Architect @ everis
- Ict Project Manager and Functional Analyst @ Reply and Global Technologies
- Focal Point Cti and Cti Architect @ Vega Informatica
- Head of the Department Cti - Area Nord @ Visiant Galyleo
- System and Solution Architect @ Ericsson
- Project Manager and Product Specialist in Cti and Ivr @ Vega Informatica
- Solution Architect , Project Manager and Product Specialist @ Econocom|Asystel Bizmatica
- Ivr Analyst and Ivr Specialist @ Vodafone
Gianluca Arena's Education
- Avaya WEB
AVAYA APSS-CC e APSS-1100 Unified Communication
2010 - 2010 - Vega
Risk Management ( Internal Course in “)
2008 - 2008 - Genesys Professional
Specialista Certificato Framework Genesys ( Genesys Professional, GVP)
2006 - 2008
- Bizmatica
Risk Management ( Internal Course in “)
2003 - 2003 - Bizmatica
Project Management ( Internal Course in “)
2003 - 2003 - Università degli Studi di Milano
Scienze dell'Informazione
1983 - 1987 - IPSIA Ripamonti (Como)
Diploma di Perito ( Elettronica)
1978 - 1983 - IPSIA Ripamonti (Como)
Certificate ( Electronic Engineering by)
1978 - 1983
Gianluca Arena's Skills
- CTI
- IVR
- VoIP
- Unix
- Avaya
- Software Development
- Oracle
- Genesys
- Telecommunications
- Linux
Gianluca Arena's Summary
Gianluca Arena, based in Milan, Lombardy, Italy, is currently a Project Manager E Product Specialist Cti at Experis Italia, bringing experience from previous roles at Everis, Reply and Global Technologies, Vega Informatica and Visiant Galyleo. Gianluca Arena holds a 2010 - 2010 AVAYA APSS-CC e APSS-1100 Unified Communication @ Avaya WEB. With a robust skill set that includes CTI, IVR, VoIP, Unix, Avaya and more, Gianluca Arena contributes valuable insights to the industry. Gianluca Arena has 1 email on RocketReach.
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