Ghada Malouf Email & Phone Number
Global Contact Center Lead - consultant @ FINCA Impact Finance
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Ghada Malouf Work
- 2023 -now Global Contact Center Lead - consultant @
- 2020 -now Head of Sales and Marketing @
- 2017 -2022 Marketing,communication and product development Manager @
- 2016 -2017 Communication and outreach officer @
- 2015 -2016 Marketing Manager @
- 2011 -2014 Logistics Planning manager @
- 2010 -2011 Operation Officer @ Travel One
- 2008 -2010 Group Coordinator @
Ghada Malouf Education
- Liverpool John Moores University
Master of Business Administration - MBA (Business transformation and change management)
2023-2025 - Frankfurt School of Finance & Management
(Microfinance)
2020-2020 - Jordan University for Science & Technology � Irbid
Bachelor's degree (Nutrition & Food)
2002-2007 - Latin School Madaba
Tawjihi (Tawjihi - Sientific)
1988-2002
Ghada Malouf Skills
- Change Management
- Customer Insight
- Attention to Detail
- Coaching & Mentoring
- Logistics Management
- Customer Retention
- Sales Processes
- Direct Sales
- Organization Skills
- Leadership
- Sales Management
- Performance Management
- Customer Relationship Management (CRM)
- Strategic Planning
- Strategy
- Event Management
- Travel Management
- Business Planning
- Program Management
- Business Strategy
- Business Process Improvement
- Business Development
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
- Negotiation
- Management
- Customer Service
- Time Management
- Team Building
- Team Leadership
- Team Management
- Cross-functional Team Leadership
- Coaching
- Contract Negotiation
- Problem Solving
- Strategic Thinking
- English
- Hospitality
- Process Improvement
- Hospitality Industry
- Resorts
- CX
- Analytical Skills
- Video Editing
- Videography
- Graphics
- Presentation Skills
- Operational Planning
- Strategic Communications
- Sales & Marketing
- Microfinancing
- Hotels
- Tourism
- Revenue Analysis
- Hospitality Management
- Teamwork
- Front Office
- Hotel Management
- Food & Beverage
- Training
- Project Planning
- Customer Satisfaction
- Budgets
- Sales
- Analysis
- Recruiting
- Project Management
- Marketing Strategy
- Social Media Marketing
- Operations Management
- Logistics
- Policy
- Pricing
- Account Management
- Forecasting
- Inventory Management
- Food and Beverage
- Cross Functional Team Leadership
Ghada Malouf Summary
- Ghada Malouf, is currently a Global Contact Center Lead - consultant at FINCA Impact Finance. Ghada Malouf brings experience from previous roles at FINCA Impact Finance, Millennium Challenge Corporation and Millennium Hotels and Resorts. Ghada Malouf holds a 2023 - 2025 Master of Business Administration - MBA in Business transformation and change management @ Liverpool John Moores University. With a robust skill set that includes Change Management, Customer Insight, Attention to Detail, Coaching & Mentoring, Logistics Management and more. Ghada Malouf has 1 emails and 1 mobile phone numbers on RocketReach.
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