AssistNow was founded to disrupt and redefine the Workday software support model by developing innovative products and services that put our client success first. By delivering unparalleled support and the most highly skilled expertise available at a fraction of the cost, our clients receive the highest level of both value and customer service every day.
Our support services enable clients to transition from a vendor-dictated to a business-driven roadmap.
Customer Focused
We aren't just another Workday vendor; we take an entirely different approach to customer service. Based in Northwest Arkansas, we have worked with some of the world’s largest companies. We won’t let you sit around and wonder about the status of your issue. We will get your issue solved or assigned by the end of the day and let you know when to expect a resolution. We are a company that values creating lasting partnerships and delivering remarkable experiences. Clients who work with us get dedicated resources to help train your team and work with you on daily questions.
Technology
Technology & Product are our DNA
AssistNow is a technology and product company at heart. We're reinventing the support rule book by harnessing emerging AI tools and technologies to create an easy support process. Our focus is on solving real problems for our clients while maintaining extreme transparency. We’ve made our work process simple so we can focus on hiring the best experts in the industry.
Value & Quality
Our price is competitive and affordable
In a time when quality seems to be compromised by price, we are determined to be different and continue to offer high-quality support and service at a fair and reasonable price. We choose to invest in our technology rather than fancy booths at industry events. We offer payment structures that allow you to achieve your business goals without being held hostage to price.
Founded in 2009, Expert Assist is a "full service" Office 365 and SharePoint consultancy. While we love all technology from C#, to Node.js to React Native, we focus on what pays the bills: Office 365 and SharePoint.
In a typical year we support roughly a hundred organizations including pharmaceuticals, biotech, high tech banking and government clients for a variety of needs including all version of SharePoint, SharePoint upgrades, migration to O365, as well as custom O365/SharePoint development using .NET. Our core competencies lie in O365, SharePoint, Azure, PowerShell, connected apps, implementation, development, evangelism, migration, breakfix support, as well as staff augmentation for SharePoint admins in the San Francisco bay area.