2003 -2007 Customer Service Support Manager @ BellSouth Long Distance
1997 -2007 Customer Support Manager @ BellSouth Long Distance
1994 -1997 Billing Manager @
Gery Walston Education
Kennesaw State University
MBA (Business Administration)
1999-2001
Morehouse College
Bachelor of Arts (Marketing)
1987-1991
Kennesaw State University
Executive Master of Business Administration
Gery Walston Skills
Customer Support
Customer Success
Analytical Skills
Customer Service Management
Vendor Relations
Internet Protocol Suite (TCP/IP)
Contract Management
Service Delivery
Network Engineering
Project Coordination
Communication
Network Switches
Routers
Vendor Management
Telecommunications
Call Center
VoIP
Account Management
Wireless
Managed Services
Cross-functional Team Leadership
Troubleshooting
Sales
Network Design
Project Planning
Data Center
Mobile Devices
Process Improvement
Professional Services
Product Management
Management
Call Centers
Integration
Solution Selling
Strategic Partnerships
Sales Operations
Business Analysis
Contract Negotiation
Networking
IP
Forecasting
Leadership
Project Management
Program Management
Wireless Technologies
Voice over IP (VoIP)
Business Process Improvement
Customer Relationship Management (CRM)
Business Development
Internet Protocol (IP)
Gery Walston Summary
Gery Walston, based in Atlanta, GA, US, is currently a Sales Engineering Manager at Cloudli Communications. Gery Walston brings experience from previous roles at Momentum Telecom. Gery Walston holds a 1999 - 2001 MBA in Business Administration @ Kennesaw State University. With a robust skill set that includes Customer Support, Customer Success, Analytical Skills, Customer Service Management, Vendor Relations and more. Gery Walston has 4 emails and 2 mobile phone numbers on RocketReach.
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