Gerry Yates Email & Phone Number
Program Manager, Office of the Chief Technology Officer @ Starbucks
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Gerry Yates Location
- Kirkland, WA, US
Gerry Yates Work
- Program Manager, Office of the Chief Technology Officer @ (November 2018 - Present)
- Program Management Office Lead, Technology Operations Services @ (May 2017 - November 2018)
- Manager, Global Service Management @ (August 2012 - May 2017)
- Technical Account Manager @ (July 2011 - August 2012)
- IT Consultant, Principle ITSM Lead @ (September 2005 - July 2011)
- Systems Engineer Lead @ (September 2000 - September 2005)
Gerry Yates Education
- Shoreline Community College
CIS (Computer Information Systems)
1999-2021
Gerry Yates Skills
- Continuous Improvement
- Project Portfolio Management
- Communication
- Problem Solving
- Operations
- Presentation Skills
- Key Performance Indicators
- Program Management
- IT Service Management
- ITIL
- Process Improvement
- Vendor Management
- Change Management
- Incident Management
- Enterprise Architecture
- SDLC
- IT Management
- Project Management
- Configuration Management
- IT Strategy
- Lean
- Strategy
- Operational Excellence
- CMMi
- Business Process Improvement
- Software Development Life Cycle (SDLC)
- IT Operations
- Project Management Office (PMO)
- Data Analysis
- Active Directory
- SharePoint
- Microsoft Office
- BMC Remedy
- Microsoft Excel
- Microsoft PowerPoint
- Management
- Cross-functional Team Leadership
- Team Building
- Written Communication
- Leadership
- Customer Service
- Service Management
- IT Leadership
- Taxonomy Development
- ServiceNow
- Performance Metrics
- Data Analytics
- Budget Management
- IT Financial Management
- Team Leadership
Gerry Yates Summary
- Gerry Yates, based in Kirkland, WA, US, is currently a Program Manager, Office of the Chief Technology Officer at Starbucks. Gerry Yates brings experience from previous roles at Starbucks, Microsoft and Premera Blue Cross. Gerry Yates holds a 1999 - 2021 CIS in Computer Information Systems @ Shoreline Community College. With a robust skill set that includes Continuous Improvement, Project Portfolio Management, Communication, Problem Solving, Operations and more. Gerry Yates has 1 emails on RocketReach.
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