Gerry McManus Email
2nd Line Support Team Lead @ RLDatix
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Gerry McManus Location
- Kingston upon Thames, GB
Gerry McManus Work
- 2nd Line Support Team Lead @ (May 2019 - Present)
- 2nd Line Support Analyst @ (July 2016 - May 2019)
- Senior Support Analyst - Oracle Ebusiness and BMC Remedy Itsm @ (July 2015 - February 2016)
- Senior Support Analyst - Oracle Ebusiness and Workbrain and BMC Itsm Suite @ (November 2007 - July 2015)
- Application Support Analyst @ (November 2000 - January 2007)
- Safety Steward @ (March 2000 - February 2004)
- Senior Technical Support Analyst - 2nd Line @ (June 1996 - November 2000)
- Senior Technical Support Team Leader @ (June 1994 - May 1996)
- Computer Analyst - 1st Line Support @ (February 1991 - May 1994)
- Departmental Deputy and Departmental Manager @ (September 1986 - January 1991)
Gerry McManus Education
- Gunnersbury Catholic School for Boys 1974-1980
Gerry McManus Skills
- IT Strategy
- Windows Server
- Stakeholder Management
- Requirements Analysis
- SDLC
- PMO
- Active Directory
- Data Center
- ITIL
- Retail
- Windows
- Troubleshooting
- Incident Management
- Business Analysis
- Vendor Management
- Team Management
- Team Leadership
- Process Improvement
- System Administration
- Visio
- Oracle
- Enterprise Architecture
- IT Operations
- Program Management
- Business Process
- Change Management
- Unix Shell Scripting
- BMC Remedy
- Disaster Recovery
- Customer Service
- Business Intelligence
- Windows 7
- Technical Support
- Solaris
- PRINCE2
- Business Process Improvement
- Requirements Gathering
- SQL
- Management
- Project Management
- Security
- Unix
- Servers
- Service Delivery
- VMware
- Solution Architecture
- Integration
- IT Management
- Project Delivery
- IT Service Management
Gerry McManus Summary
- Gerry McManus, based in Kingston upon Thames, GB, is currently a 2nd Line Support Team Lead at Rldatix. Gerry McManus brings experience from previous roles at Datix LTD, Tata Consultancy Services, Sainsbury's and Accenture. Gerry McManus holds a 1974 - 1980 Gunnersbury Catholic School for Boys. With a robust skill set that includes IT Strategy, Windows Server, Stakeholder Management, Requirements Analysis, SDLC and more. Gerry McManus has 1 emails on RocketReach.
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