Gerry MacKenzie Location
Ottawa, ON, CA
Gerry MacKenzie Work
- 2023 - now Support Desk Analyst @ Fountain Tire
- 2014 - 2023 Customer Success Program Manager @ Dell Technologies
- 2008 - 2014 Customer Quality Manager @ Dell Technologies
- 2005 - 2008 Service Account Manager - Canadian Federal Accounts @ Dell Technologies
- 2003 - 2005 Service Advisor - Partner Management @ Mitel
- 2000 - 2003 Service Manager @ Nuvo Network Management
- 1992 - 2000 Technical Service Rep and Client Service Manager and Service Delivery Manager @ CA Technologies
- 1987 - 1992 Computer Operator and Lead shift operator and Storage Administrator and Technical Analyst @ Michelin Tires
Gerry MacKenzie Education
- Cape Breton University
Gerry MacKenzie Skills
- Client Presentation
- Service Levels
- Service Delivery Management
- Project Coordination
- Escalations Management
- Delivery Management
- Conflict Management
- Customer Service
- Client Services
- Organization Skills
Gerry MacKenzie Summary
Gerry MacKenzie, based in Ottawa, ON, CA, is currently a Support Desk Analyst at Fountain Tire. Gerry MacKenzie brings experience from previous roles at Dell, Dell Technologies and Mitel Networks. Gerry MacKenzie holds a Cape Breton University. With a robust skill set that includes Client Presentation, Service Levels, Service Delivery Management, Project Coordination, Escalations Management and more. Gerry MacKenzie has 1 emails on RocketReach.
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