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Gerry Dupuis Location
Montreal, QC, CA
Gerry Dupuis Work
One Team, for Value Engineering and Technical Success @ (July 2024 - Present)
Director, Enterprise Contact Center Practice @ (November 2001 - September 2023)
President @ Association Baseball St. Leonard (December 2007 - January 2021)
Director, Contact Center Consulting and Professional Services @ Aastra (January 2000 - January 2002)
Director, Contact Center Strategy @ (January 1999 - January 2000)
Manager, Customer Service Innovation @ (January 1992 - January 1999)
Gerry Dupuis Education
Purdue University
Certification (Call Center Management)
1994-1994
McGill University
Management Information Systems (MIS)
1988-1992
dawson college
DEC (Computer Science)
1984-1987
Vincent Massey collegiate 1980-1984
Gerry Dupuis Skills
Strategic Consulting
Contact Centers
Unified Communications
IVR
Workforce Management
CTI
Performance Management
Project Management
Product Management
Avaya
Cisco Technologies
Genesys
VoIP
Call Centers
Enterprise Software
Telecommunications
Integration
Telephony
Avaya Technologies
Professional Services
Managed Services
Leadership
Supervisor
Insurance
Sales
Healthcare
Strategy
New Opportunities
Microsoft Excel
Avaya Products
Voice Over Ip Voip
Management
Cloud Computing
Voice Over Ip
Gerry Dupuis Summary
Gerry Dupuis, based in Montreal, QC, CA, is currently a One Team, for Value Engineering and Technical Success at Coveo. Gerry Dupuis brings experience from previous roles at SOFTEL Communications Inc., Association Baseball St. Leonard, Aastra and TD Insurance. Gerry Dupuis holds a 1994 - 1994 Certification in Call Center Management @ Purdue University. With a robust skill set that includes Strategic Consulting, Contact Centers, Unified Communications, IVR, Workforce Management and more. Gerry Dupuis has 1 emails and 1 mobile phone numbers on RocketReach.
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