Gerry Brummer Email & Phone Number
Business Advisory Senior Manager @ Accenture
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Gerry Brummer Location
- Boca Raton, FL, US
Gerry Brummer Work
- Business Advisory Senior Manager @ (June 2025 - Present)
- Business Advisory Manager @ (February 2022 - June 2025)
- Service Delivery Ops Manager @ (June 2021 - February 2022)
- Director Contact Center Operations @ (September 2017 - June 2021)
- Service Delivery Operations Manager @ (April 2015 - August 2017)
- Service Delivery Operations Manager @ (January 2014 - April 2015)
- Service Delivery Operations Manager @ Global Response (May 2008 - January 2014)
- Service Delivery Operations Manager @ (August 2003 - February 2008)
Gerry Brummer Education
- College of Cape Town
Business (Business Science, Communication, Accounting and IT)
- Lufthansa School of Leadership
Operations Management (Operations Management and Supervision)
Gerry Brummer Skills
- Workforce Management
- Process Improvement
- Operations Management
- Customer Experience
- Customer Satisfaction
- Strategic Planning
- Forecasting
- Performance Management
- Vendor Management
- Call Center
- Change Management
- Sales Management
- Managerial Finance
- Project Portfolio Management
- Learning Management
- Leadership Workshops
- Project Implementation
- Cost Reduction
- Start-up Operations
- Vendor Relations
- Crystal Reports
- Avaya
- Team Building
- Customer Service
- Coaching
- Team Leadership
- Contract Negotiation
- Team Management
- Mentoring
- Training & Development
- People Management
- Call Center Development
- Blue Pumpkin
- Call Routing
- Operational Streamlining
- Genesys
- Attendance Management
- Presentation Development
- Customer Interaction Management
- Cost Optimisation
- Personal Productivity
- Business Process Outsourcing (BPO)
- Sales
- Management
- Leadership
- Contact Center Operations
- Training
- Project Management
- Microsoft Office
- Contact Center Management
- Complexity Reduction
- Operational Due Diligence
- Business Statistics
- E-mail Management
- Decision Management
- Distance Learning
- Group Presentations
- Outsourcing
- Customer Relations
- Social Media
- Training and Development
- E Mail Management
- Operations
- Contact Centers
- Start Up Operations
- Project Planning
Gerry Brummer Summary
- Gerry Brummer, based in Boca Raton, FL, US, is currently a Business Advisory Senior Manager at Accenture. Gerry Brummer brings experience from previous roles at Accenture, Nation Safe Drivers and ABB OPTICAL GROUP. Gerry Brummer holds a Business in Business Science, Communication, Accounting and IT @ College of Cape Town. With a robust skill set that includes Workforce Management, Process Improvement, Operations Management, Customer Experience, Customer Satisfaction and more. Gerry Brummer has 3 emails and 4 mobile phone numbers on RocketReach.
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