Gerren Leonard Email & Phone Number
Sr Customer Service Representative @ RTEC Treecare -Tree Service Experts
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Gerren Leonard Location
- Fort Washington, MD, US
Gerren Leonard Work
- Sr Customer Service Representative @ (April 2025 - Present)
- Customer Service Sales Representative @ (December 2024 - May 2025)
- Elevator Service Coordinator | Scheduling and Dispatching @ (June 2021 - July 2024)
- Service Coordinator and HVAC Plumbing and Electrical Service @ (September 2016 - March 2020)
- (Various Contracted and Temporary Assignments) @ (January 2015 - September 2016)
- Senior Library Assistant @ Southern Maryland Regional Library (January 2013 - September 2014)
Gerren Leonard Education
- Strayer University
Bachelor’s Degree (Information Systems)
2007-2013 - College of Southern Maryland
Customer Service Certification (Customer Service Management)
2005-2005 - The Art Institutes
Associate’s Degree (Specialized Technology in Animation Media Art and Computer Animation)
1996-1999 - Strayer University
Bachelor of Science Degree (Information Systems)
2013 - The Art Institutes
Associate of Arts - AA (Animation Media Art and Computer Animation)
2013
Gerren Leonard Skills
- 3D Graphics
- Active Listening
- Administration
- Administrative Assistance
- Analytical Skills
- Appointment Scheduling
- Attention to Detail
- AutoCAD
- Business-to-Business (B2B)
- CRM Databases
- Cash Handling
- Client Relations
- Client Services
- Collaborative Problem Solving
- Communication
- Computer Graphics
- Corporate Communications
- Critical Thinking
- Customer Interaction
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Service
- Customer Service Representatives
- Customer Support
- Data Analysis
- Data Entry
- Databases
- Dispatching
- ERP Software
- Easily Adaptable
- Email Management
- Emergency Response Team
- Escalation Resolution
- Front Office Operations
- Google Docs
- Google Workspace
- Grant Preparation
- Graphic Design
- HTML
- Inventory Control
- Invoicing
- JavaScript
- Leadership
- Library Services
- Library Systems
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Office Administration
- Office Equipment
- Office Operations
- On-call Support
- Online Research
- Operations Management
- Order Processing
- Organization Skills
- Phone Etiquette
- Power Point
- PowerPoint
- Preventive Maintenance
- Problem Solving
- Product Knowledge
- Project Management
- Property Management
- Purchasing
- Readiness
- Record Keeping
- Record Of Success
- Registration
- Research
- Service Improvement
- Skilled Multi-tasker
- Spreadsheets
- Supply Ordering
- Teamwork
- Tenacious Work Ethic
- Time & Attendance
- Time Management
- Up-selling
- Upsell
- Warehouse Operations
- Windows
Gerren Leonard Summary
- Gerren Leonard, based in Fort Washington, MD, US, is currently a Sr Customer Service Representative at RTEC Treecare. Gerren Leonard brings experience from previous roles at SPI - Specialty Products & Insulation, POTOMAC ELEVATOR COMPANY LLC, Michael and Son Services and ManpowerGroup. Gerren Leonard holds a 2007 - 2013 Bachelor’s Degree in Information Systems @ Strayer University. With a robust skill set that includes 3D Graphics, Active Listening, Administration, Administrative Assistance, Analytical Skills and more. Gerren Leonard has 3 emails and 2 mobile phone numbers on RocketReach.
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