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German Lopez Location
United States
German Lopez Work
2006 -now Chief Financial Officer @
2012 -2012 President @
2011 -2011 President of Contact Center and BPO Association @
German Lopez Education
Universidad Francisco Marroquín
Magister Scientiae (Operations Research)
1997-1998
Universidad Francisco Marroquín
Graduate (IT Engineering)
1986-1990
German Lopez Skills
Team Leadership
Operations Management
Service Delivery
Workforce Management
Start-ups
BPO
Business Planning
Customer Experience
Strategic Planning
Outsourcing Management
Contact Centers
Management Consulting
Call Center
Outsourcing
New Business Development
IT Outsourcing
Management
Team Management
Offshoring
Telemarketing
Project Management
Vendor Management
Business Strategy
Coaching
Call Centers
CRM
Analytics
Executive Management
Leadership
Account Management
SaaS
Customer Satisfaction
Strategic Partnerships
MIS
Strategy
Consulting
Business Process Improvement
Business Intelligence
IVR
Business Transformation
Business Development
Customer Retention
Business Analysis
Inbound Marketing
Pre-sales
Sales Management
Transition Management
Telecommunications
Lead Generation
Call Center Development
Start Ups
Project Implementation
Pre Sales
German Lopez Summary
German Lopez, based in United States, is currently a Chief Financial Officer at ALLIED GLOBAL. German Lopez brings experience from previous roles at Guatemalan Contact Center & BPO Association @ AGEXPORT. German Lopez holds a 1997 - 1998 Magister Scientiae in Operations Research @ Universidad Francisco Marroquín. With a robust skill set that includes Team Leadership, Operations Management, Service Delivery, Workforce Management, Start-ups and more. German Lopez has 1 emails on RocketReach.
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