German Fernandez Email & Phone Number
General Manager Regional Customer Care Operations @ Duke Energy Corporation
German Fernandez's Location
Charlotte, North Carolina, United States
German Fernandez's Work
- General Manager Regional Customer Care Operations @ Duke Energy Corporation
- Manager Workforce Planning and Scheduling @ Duke Energy Corporation
- Manager of Strategic Workforce @ Piedmont Natural Gas
- Manager of Customer Service Compliance and Meter Reading @ Piedmont Natural Gas
- Manager of Transaction Controls @ Piedmont Natural Gas
- Manager of Contact Center Operations @ Piedmont Natural Gas
- Account Services Manager @ PRC, LLC
- On Line Services Manager @ Spirit of America Servicing
- Manager of Call Center Operations @ Renaissance Technologies LLC
- Manager of Service Excellence @ AT&T - Communication Solutions
German Fernandez's Education
- University of Miami
Master of Business Administration (Business Administration, Management, Business Administration and Management)
1987 - 1991 - University of Florida
Bachelor of Engineering (Engineering)
1979 - 1984
German Fernandez's Skills
- Leadership
- Customer Relationship Management Crm
- Team Building
- Contract Management
- Account Management
- Sales
- Customer Satisfaction
- Natural Gas
- Business Analysis
- Vendor Management
German Fernandez's Summary
German Fernandez, based in Charlotte, North Carolina, United States, is currently a General Manager Regional Customer Care Operations at Duke Energy Corporation, bringing experience from previous roles at Duke Energy Corporation and Piedmont Natural Gas. German Fernandez holds a 1987 - 1991 Master of Business Administration in Business Administration, Management, Business Administration and Management @ University of Miami. With a robust skill set that includes Leadership, Customer Relationship Management Crm, Team Building, Contract Management, Account Management and more, German Fernandez contributes valuable insights to the industry. German Fernandez has 1 email on RocketReach.
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