Gerda Verkerk Email & Phone Number
Eindverantwoordelijk voor Operations @ SmartFaster
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Gerda Verkerk Location
- Amsterdam, NH, NL
Gerda Verkerk Work
- eindverantwoordelijk voor Operations @ (September 2015 - Present)
- Directeur Customer Service and Operations @ (May 2009 - August 2015)
- Manager Informatie en Adviescentrum @ (December 2004 - April 2009)
- Manager Kwaliteit and COPC Integratie @ SNT (January 2003 - January 2004)
- Directeur Operations, Sales en Aftersales @ (January 2001 - January 2003)
- Manager Operationele Ondersteuning @ (January 1999 - January 2001)
- Call Center Manager Sales and After Sales @ (January 1997 - January 1999)
- Manager Consumentenmarkt @ (January 1995 - January 1997)
- Retail Consultant @ (January 1993 - January 1995)
- Manager Primafoon Utrecht en Utrecht-Overvecht @ (January 1991 - January 1993)
Gerda Verkerk Education
- Customer Operations Performance Center
(Registered Coordinator)
2004-2004 - Nyenrode Business University
(KPN 'Managing the Next Step')
1999-2001 - University of Groningen
(Customer Based Marketing Management)
1998-1999 - Thorbecke Scholengemeenschap
(HAVO)
1977-1983 - onderhandelen training
Gerda Verkerk Skills
- Customer Experience
- Quality Management
- Call Center
- Interim Management
- Telecommunications
- ICT
- Process Improvement
- Workforce Management
- Management Consulting
- Operations Management
- Contact Centers
- Business Process
- Change Management
- Training
- Dutch
- PRINCE2
- Business Process Improvement
- Operational Excellence
- Management
- Management Development
- Coaching
- Outsourcing
- Process Management
- Call Centers
- Performance Management
Gerda Verkerk Summary
- Gerda Verkerk, based in Amsterdam, NH, NL, is currently a eindverantwoordelijk voor Operations at SmartCenter Powered By Tele'Train. Gerda Verkerk brings experience from previous roles at Oxxio, Vereniging Eigen Huis, SNT and KPN Callcenters. Gerda Verkerk holds a 2004 - 2004 Customer Operations Performance Center. With a robust skill set that includes Customer Experience, Quality Management, Call Center, Interim Management, Telecommunications and more. Gerda Verkerk has 2 emails on RocketReach.
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