Gerda Verkerk Email & Phone Number
Eindverantwoordelijk voor Operations @ SmartFaster
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Gerda Verkerk Location
- Amsterdam, NH, NL
Gerda Verkerk Work
- 2015 -now eindverantwoordelijk voor Operations @
- 2009 -2015 Directeur Customer Service and Operations @
- 2004 -2009 Manager Informatie en Adviescentrum @
- 2003 -2004 Manager Kwaliteit and COPC Integratie @ SNT
- 2001 -2003 Directeur Operations, Sales en Aftersales @
- 1999 -2001 Manager Operationele Ondersteuning @
- 1997 -1999 Call Center Manager Sales and After Sales @
- 1995 -1997 Manager Consumentenmarkt @
- 1993 -1995 Retail Consultant @
- 1991 -1993 Manager Primafoon Utrecht en Utrecht-Overvecht @
Gerda Verkerk Education
- Customer Operations Performance Center
(Registered Coordinator)
2004-2004 - Nyenrode Business University
(KPN 'Managing the Next Step')
1999-2001 - University of Groningen
(Customer Based Marketing Management)
1998-1999 - Thorbecke Scholengemeenschap
(HAVO)
1977-1983 - onderhandelen training
Gerda Verkerk Skills
- Customer Experience
- Quality Management
- Call Center
- Interim Management
- Telecommunications
- ICT
- Process Improvement
- Workforce Management
- Management Consulting
- Operations Management
- Contact Centers
- Business Process
- Change Management
- Training
- Dutch
- PRINCE2
- Business Process Improvement
- Operational Excellence
- Management
- Management Development
- Coaching
- Outsourcing
- Process Management
- Call Centers
- Performance Management
Gerda Verkerk Summary
- Gerda Verkerk, based in Amsterdam, NH, NL, is currently a eindverantwoordelijk voor Operations at SmartCenter Powered By Tele'Train. Gerda Verkerk brings experience from previous roles at Oxxio, Vereniging Eigen Huis, SNT and KPN Callcenters. Gerda Verkerk holds a 2004 - 2004 Customer Operations Performance Center. With a robust skill set that includes Customer Experience, Quality Management, Call Center, Interim Management, Telecommunications and more. Gerda Verkerk has 2 emails on RocketReach.
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Top SmartFaster Employees
Roy de Graaff
COO
Amsterdam, NH, NL
Tijmen Struijk
Principal Business Consultant
Haarlem, NH, NL
Maurice Jacobs
Chief Commercial Officer and Co-Founder SmartFaster
Amsterdam, NH, NL
Erik Borra
Head of Artificial Intelligence
Amsterdam, NH, NL
Joost Vonk
Teamleider klantcontact
Tilburg, NB, NL
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