Lid bestuur Indebuurt033 @ (June 2023 - January 2025)
Lid bestuur RSO TRIJN @ (October 2024 - Present)
Voorzitter commissie digitalisering and data @ (January 2024 - Present)
Lid commissie regionale netwerkzorg @ (January 2024 - November 2025)
COO | Director Operations, Member Benelux Board @ (September 2017 - May 2023)
Head of Business Change and Support | Senior Vice President @ (June 2016 - August 2017)
Head of Customer Interaction | Senior Vice President @ (August 2014 - August 2017)
Senior Manager Business Development and Support @ (August 2012 - August 2014)
Manager National Customer Service Center @ (August 2009 - August 2012)
Projectmanager @ (August 2006 - August 2009)
Management Trainee at Ericsson, Nationale Nederlanden, Vattenfall, Fortis Bank @ (July 2004 - July 2006)
Gerben Douma Education
Erasmus Centrum voor Zorgbestuur 2025-2025
Diemen & Van Gestel 2019-2020
Nyenrode Business University 2009-2010
ORMIT Management Development Program 2004-2006
University of Groningen
Master
2001-2003
Hanze
Bachelor's degree
1997-2001
Gerben Douma Skills
Agile Methodologies
Business Development
Business Process Improvement
Business Strategy
Business Support
Business Transformation
Capacity Management
Customer Experience
Data Analytics
Data Management
Digital Strategy
Digital Transformation
Digital change and transformation
Integration
Large Scale Business Transformation
Leading large scale operations
Near -and offshoring
Near- and offshoring
New Business Development
People Management
Prince Practitioner
Process Redesign
Product Introduction
Program Management
Project Management
Quality Management
Risk Management
Strategic Business Change
Strategic Partnerships
Strategic development & direction setting
Supply Chain-management
Talent Development
Talent Management
Talent acquisition & development
Value Creation
eHealth
Management
Operations Management
Product Development
Customer Contact
Banking
Contact Center Management
Coaching
Change Management
Process Improvement
Program Implementation
Interim Management
Gerben Douma Summary
Gerben Douma, based in Soest, UT, NL, is currently a Voorzitter bestuur Indebuurt033 at Indebuurt033. Gerben Douma brings experience from previous roles at Beweging 3.0, Indebuurt033, RSO Trijn and IVVU. Gerben Douma holds a 2025 - 2025 Erasmus Centrum voor Zorgbestuur. With a robust skill set that includes Agile Methodologies, Business Development, Business Process Improvement, Business Strategy, Business Support and more. Gerben Douma has 1 emails on RocketReach.
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