Gerardo Osorio Email & Phone Number
Operations Director Mexico @ Darwin TC Group LLC
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Gerardo Osorio Location
- Mérida, Yuc., MX
Gerardo Osorio Work
- Operations Director Mexico @ (January 2016 - Present)
- Team Manager: Levi's Strauss, Axiall, AllState, VSP, Innovapost, Hubbell and Starbucks Co. @ (October 2007 - December 2015)
- QA @ (March 2004 - May 2007)
- Ejecutivo Ventas @ (January 2003 - March 2004)
- Unit Manager @ (February 1999 - December 2001)
Gerardo Osorio Education
- Universidad Tecnológica de México
Ingeniería (Ingeniería industrial y de Sistemas)
2002-2008
Gerardo Osorio Skills
- ITIL
- Vendor Management
- Service Delivery
- IT Service Management
- Technical Support
- Call Centers
- Troubleshooting
- Process Improvement
- Team Leadership
- Management
- Project Management
- SharePoint
- Active Directory
- Outsourcing
- System Administration
- Windows Server
- Incident Management
- Software Documentation
- Windows 7
- Biblioteca de infraestructura de tecnologías de información
- Gestión de servicios TI
- Soporte técnico
- Gestión de proveedores
- Solución de problemas
- Liderazgo de equipos
- Mejora de procesos
- Administración y dirección de empresas
- Gestión de proyectos
- Centro de llamadas
- Microsoft Office
- Servicio de atención al cliente
- Negociación
- Planificación estratégica
- Liderazgo
Gerardo Osorio Summary
- Gerardo Osorio, based in Mérida, Yuc., MX, is currently a Operations Director Mexico at Darwin TC Group LLC. Gerardo Osorio brings experience from previous roles at CompuCom, TeleTech, Expansion and Flying Wedge Pizza Co. Gerardo Osorio holds a 2002 - 2008 Ingeniería in Ingeniería industrial y de Sistemas @ Universidad Tecnológica de México. With a robust skill set that includes ITIL, Vendor Management, Service Delivery, IT Service Management, Technical Support and more. Gerardo Osorio has 2 emails and 7 mobile phone numbers on RocketReach.
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