Gerardo de Leon Email & Phone Number
Director, Patient Experience @ Parkland Health
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Gerardo de Leon Location
- Dallas, TX, US
Gerardo de Leon Work
- Director, Patient Experience @ (September 2023 - Present)
- John C. Maxwell Coach, Trainer and Speaker @ (March 2019 - April 2026)
- Area Experience Leader @ (October 2018 - September 2023)
- Director, Patient Experience, Patient and Family Relations, Language Services and Simulation Lab @ (May 2016 - July 2018)
- Director, Service Excellence, Experience, Volunteer Services, Spiritual Care, Language Services @ (October 2014 - November 2015)
- Manager, Concierge Services @ (June 2006 - October 2014)
- Harris Health System Leadership Institute @ (August 2009 - September 2010)
- Senior Patient Liaison @ (March 2004 - June 2006)
- Past President @ Texas Alliance for Patient Services (TAPS) (August 2011 - June 2012)
- President @ Texas Alliance for Patient Services (TAPS) (January 2010 - January 2011)
- Texas Alliance for Patient Services' President-elect @ Texas Alliance for Patient Services (January 2009 - January 2010)
Gerardo de Leon Education
- University of Phoenix
MHA (Healthcare Administration)
2005-2007 - Center for Advanced Legal Studies
Certificate (Legal Assistant/Paralegal)
2004-2005 - The University of Texas at San Antonio
BA (PSYCHOLOGY)
2001-2003 - Christ for the Nations
A (theology)
1989-1991
Gerardo de Leon Skills
- Program Development
- Non-profits
- Patient Satisfaction
- Program Management
- Healthcare
- Customer Service
- Teaching
- Policy
- Healthcare Management
- Team Building
- Strategic Planning
- Process Improvement
- Conflict Resolution
- Negotiation
- Customer Relations
- Problem Solving
- Public Relations
- Event Planning
- Event Management
- Mediation
- Organizational Development
- Performance Improvement
- Fundraising
- Mentoring
- Nonprofits
- Community Outreach
- Hospitals
- Volunteer Management
- Physician Relations
- Coaching
- Team Leadership
- Leadership
- Multicultural Sensitivity/Awareness
- Patient Safety
- EMR
- HIPAA
- Healthcare Consulting
- Physicians
- Change Management
- Management
- Revenue Cycle
- Medicine
- EHR
- Healthcare Information Technology
- Quality Improvement
- Medicare
- Managed Care
- Public Health
- Patient Advocacy
- Inpatient
Gerardo de Leon Summary
- Gerardo de Leon, based in Dallas, TX, US, is currently a Director, Patient Experience at Parkland Health. Gerardo de Leon brings experience from previous roles at John Maxwell Team, Kaiser Permanente, Hillcrest Healthcare System and Bay Area Regional Medical Center. Gerardo de Leon holds a 2005 - 2007 MHA in Healthcare Administration @ University of Phoenix. With a robust skill set that includes Program Development, Non-profits, Patient Satisfaction, Program Management, Healthcare and more. Gerardo de Leon has 1 mobile phone numbers on RocketReach.
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