Gerard Verdonk Email
Business Unit Director @ Webhelp
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Gerard Verdonk Location
- Enschede, OV, NL
Gerard Verdonk Work
- Business Unit Director @ (January 2014 - Present)
- Business Director @ Webhelp Nederland (September 2007 - Present)
- Client director @ Webhelp Nederland (voorheen SNT) (May 2009 - January 2014)
- Salesmanager @ Webhelp Nederland (voorheen SNT) (September 2007 - May 2009)
- Callcentermanager Service en Customer Care @ (January 1998 - September 2007)
- Operationeel manager in de telecomregio Hengelo @ (January 1990 - January 1998)
Gerard Verdonk Education
- COPC
Coördinated Registrator COPC
2008-2008 - HBO University
Post HBO opleiding Hogere Bedrijfskunde
1994-1997 - I.B.W.
Management voor Middenkader
1992-1994 - M.T.S. Hengelo
Energietechniek
1975-1978
Gerard Verdonk Skills
- Avaya
- BPO
- COPC
- Call Center
- Call Centers
- Change Management
- Coaching
- Contact Center Management
- Contact Centers
- Customer Experience
- Customer Satisfaction
- ICT
- IVR
- Inbound Marketing
- Interim Management
- Management
- Management Development
- Operations Management
- Outsourcing
- Process Management
- Service Delivery
- Service Management
- Sla
- Team Building
- Telecommunications
- Workforce Management
- Leadership
- Public Speaking
- Sales
- Healthcare
- Strategy
Gerard Verdonk Summary
- Gerard Verdonk, based in Enschede, OV, NL, is currently a Business Unit Director at Webhelp Nederland. Gerard Verdonk brings experience from previous roles at Webhelp Nederland, Webhelp Nederland (voorheen SNT) and KPN. Gerard Verdonk holds a 2008 - 2008 Coördinated Registrator COPC @ COPC. With a robust skill set that includes Avaya, BPO, COPC, Call Center, Call Centers and more. Gerard Verdonk has 1 emails on RocketReach.
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Gerard Verdonk
Business Unit Director
Enschede, OV, NL
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