Gerard Smith Email & Phone Number
Independent Director @ RMIA - Risk Management Institute of Australasia
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Gerard Smith Location
- Melbourne, VIC, AU
Gerard Smith Work
- 2026 -now Independent Director @
- 2025 -now Chief Innovation and Design Officer @
- 2023 -now Chairperson of the Board @
- 2024 -2025 Chief Information Officer @
- 2022 -2024 Chief Executive Officer @
- 2020 -2022 Chief Information Officer @
- 2019 -2020 Acting Chief Information Officer @
- 2018 -2019 Chief of Sales and Marketing @
- 2017 -2018 Chief Sales and Marketing Officer (Acting) @
- 2017 -2018 Head Of Digital @
- 2016 -2017 Senior Manager Digital Services @
- 2012 -2017 Senior Manager - eBusiness and Contact Centre @ Teachers Mutual Bank
- 2008 -2009 Learning and Development Manager @
- 2008 -2008 WA Manager @
- 1994 -2012 eBusiness and Contact Centre Manager @
- 2009 -2010 eBusiness Manager @ NSW Teachers Credit Union
Gerard Smith Education
- Charles Sturt University
Master of Management (Information Technology) (Master of Management (Information Technology), Management)
2008-2011 - University of Technology, Sydney
Bachelor (Bachelor, Adult Education)
2000-2002
Gerard Smith Skills
- Stakeholder Engagement
- Business Strategy
- ITIL
- IT Service Management
- Sales Process
- Sales Management
- Customer Service
- Customer Satisfaction
- Customer Insight
- Customer Experience
- Customer Retention
- Strategy
- Operations Management
- Business Intelligence
- Team Leadership
- Business Development
- Call Centers
- Financial Services
- Relationship Management
- Business Process Improvement
- Stakeholder Management
- Change Management
- Banking
- Business Analysis
- Project Management
- Management
- Leadership
- Coaching
- Marketing Communications
- Vendor Management
- Direct Marketing
- Process Improvement
- Service Delivery
- Team Management
- Strategic Planning
- Performance Management
- Risk Management
- Customer Experience Management
- Business Relationship Management
- Executive Management
- Communication
- Customer Support
- Sales
- Analytical Skills
- Sales & Marketing
- Customer Service Management
- Strategic Thinking
- Training
- IT Strategy
- IT Operations
Gerard Smith Summary
- Gerard Smith, based in Melbourne, VIC, AU, is currently a Independent Director at RMIA - Risk Management Institute of Australasia. Gerard Smith brings experience from previous roles at Ultradata, Auscontact Association, Unity Bank Limited and gmcu.. Gerard Smith holds a 2008 - 2011 Master of Management (Information Technology) in Master of Management (Information Technology), Management @ Charles Sturt University. With a robust skill set that includes Stakeholder Engagement, Business Strategy, ITIL, IT Service Management, Sales Process and more. Gerard Smith has 3 emails and 2 mobile phone numbers on RocketReach.
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