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Gerard Petersen Location
Stroudsburg, PA, US
Gerard Petersen Work
Eligibility Supervisor @ (April 2023 - Present)
RMG @ (June 2020 - April 2023)
Client Account Support Sr Supervisor @ (November 2016 - June 2020)
Call Center Sr Supervisor @ (July 2013 - November 2016)
Call Center Manager @ (February 2013 - July 2013)
Call Center Manager @ (May 2000 - March 2011)
Office Manager @ (June 1998 - September 2000)
Gerard Petersen Education
William Paterson University of New Jersey
BA (Communications)
1991-1995
Gerard Petersen Skills
Call Center
Hiring
Staff Development
Customer Service
Coaching
Customer Relations
Process Improvement
Series 6
Administration
Call Centers
Strategic Planning
Recruiting
Team Leadership
Employee Relations
Project Management
Change Management
Management
Budgets
Customer Satisfaction
Gerard Petersen Summary
Gerard Petersen, based in Stroudsburg, PA, US, is currently a Eligibility Supervisor at Cigna Healthcare. Gerard Petersen brings experience from previous roles at Cigna Healthcare and NotifyMD. Gerard Petersen holds a 1991 - 1995 BA in Communications @ William Paterson University of New Jersey. With a robust skill set that includes Call Center, Hiring, Staff Development, Customer Service, Coaching and more. Gerard Petersen has 2 emails and 3 mobile phone numbers on RocketReach.
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