Gerard Goh Email
Service Delivery Manager @ BAE Systems Australia
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Gerard Goh Location
- Adelaide, SA, AU
Gerard Goh Work
- Service Delivery Manager @ (October 2023 - Present)
- Infrastructure Services Lead @ (May 2021 - September 2023)
- Technical Change and Governance Lead @ (August 2019 - May 2021)
- Registered Music Therapist and Founder @ Gerard Goh Music Therapy (January 2020 - Present)
- Manager IS Operational Services @ (May 2017 - August 2019)
- Manager, Cloud and Infrastructure Operations @ (April 2014 - May 2017)
- ICT Technical Services Manager @ (September 2009 - April 2014)
- Manager Mission Critical Services @ (December 1995 - August 2009)
Gerard Goh Education
- University of Melbourne
Master's degree (Music Therapy)
2018-2019 - University of South Australia
B. Eng (Hons) (Computer Systems Engineering)
1991-1994 - St Ignatius College Adelaide
High School
Gerard Goh Skills
- Account Management
- Budget Preparation
- Business Analysis
- Business Process Improvement
- Business Strategy
- Change Management
- Cisco Technologies
- Cloud Computing
- Commercial Awareness
- Creative Problem Solving
- Cross-Functional Team Management
- Customer Service
- Data Center
- Disaster Recovery
- Financial Analysis
- Governance
- HP
- HP-UX
- High Availability
- IT Management
- IT Operations
- IT Outsourcing
- IT Service Management
- IT Strategy
- ITIL
- Infrastructure
- Leadership
- Lean Six Sigma
- Managed Services
- Management
- Networking
- OPEX
- Operations Management
- Procurement
- Project Management
- Security
- Servers
- Service Delivery
- Service Improvement
- Service Level Management
- Storage
- Storage Virtualization
- Team Leadership
- Team Management
- Technical Leadership
- Technical Support
- Vendor Management
- Customer Satisfaction
- Customer Escalation Management
- Internal Audit
- Business Intelligence
- Capacity Management
- Virtualization
- Troubleshooting
- Customer Relationship Management (CRM)
- Integration
- Strategy
- Training
- Hp Ux
- SQL
- Strategic Planning
- Systems Engineering
- Customer Relationship Management Crm
- Escalation Management
- Lean Sigma
- Certified Prince2 Practitioner
- Itil V2 Manager Certified
- Hp Process of Business Improvement Trainer
- Microsoft Word
- Sales
- Iso 9000
- Escalation Resolution
- KPI implementation
- Hardware Support
- Itil V3 Manager Certified
- Hp Mission Critical Mindset Trainer
- Service Catalog
- Customer Relationship Management
Gerard Goh Summary
- Gerard Goh, based in Adelaide, SA, AU, is currently a Service Delivery Manager at BAE Systems Australia. Gerard Goh brings experience from previous roles at BAE Systems Australia, Gerard Goh Music Therapy and Department of Planning, Transport and Infrastructure (DPTI). Gerard Goh holds a 2018 - 2019 Master's degree in Music Therapy @ University of Melbourne. With a robust skill set that includes Account Management, Budget Preparation, Business Analysis, Business Process Improvement, Business Strategy and more. Gerard Goh has 5 emails on RocketReach.
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