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Gerard Daduya Location
Manila, Philippines
Gerard Daduya Work
Director, Advanced Business Analytics @ (August 2024 - June 2026)
Director, Client Insights and Analytics @ (July 2022 - July 2024)
Senior Manager, Advanced Business Analytics @ (July 2021 - July 2022)
Manager, Advanced Business Analytics @ (August 2019 - July 2021)
Advanced Business Analyst @ (February 2013 - August 2019)
Client Services and Account Manager @ (October 2010 - June 2012)
Client Services Manager @ (September 2008 - October 2010)
Senior Operations Manager @ (April 2008 - September 2008)
Shift Manager @ (January 2007 - January 2008)
Supervisor @ (May 2005 - December 2006)
Customer Service Representative (TelCo) @ Sykes Philippines (February 2004 - August 2004)
Email Support Representative @ (October 2003 - February 2004)
Gerard Daduya Education
University of Santo Tomas
Bachelor of Science (Interior Design)
2000-2004
Claret School of Quezon City
Claret School of Quezon City Diliman, Quezon City
Gerard Daduya Skills
Account Management
Adobe Creative Suite
Adobe Illustrator
Adobe Photoshop
Analysis
Analytical Skills
BPO
Business Analysis
Business Development
Business Process Improvement
Business Strategy
CRM
Call Center
Call Centers
Coaching
Communication
Consulting
Contact Center Strategy
Contact Centers
Customer Experience
Customer Satisfaction
Customer Service
Data Analysis
Data Visualization
Digital Photography
Leadership
Lean Six Sigma
Management
Microsoft Excel
Microsoft Office
Microsoft Power BI
Microsoft PowerPoint
Outsourcing
Performance Management
Photography
Photoshop
Presentations
Problem Solving
Process Improvement
Product Training
Project Planning
Research
Service Delivery
Six Sigma Green Belt
Statistical Data Analysis
Strategic Planning
Team Management
Telemarketing
Training
Web Design
Gerard Daduya Summary
Gerard Daduya, based in Metro Manila, Philippines, was previously a Director, Advanced Business Analytics at AdviseCX. Gerard Daduya brings experience from previous roles at TTEC. Gerard Daduya holds a 2000 - 2004 Bachelor of Science in Interior Design @ University of Santo Tomas. With a robust skill set that includes Account Management, Adobe Creative Suite, Adobe Illustrator, Adobe Photoshop, Analysis and more. Gerard Daduya has 2 emails and 2 mobile phone numbers on RocketReach.
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