Geran Smith Email & Phone Number
WFM Scheduling and Reporting Analyst @ Dutchie
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Geran Smith Location
- Kansas City, KS, US
Geran Smith Work
- now
- 2022 -now WFM Scheduling and Reporting Analyst @
- 2022 -2022 Workforce Manager @
- 2022 -2022 Long Term Planner @
- 2019 -2022 WFM Manager @
- 2015 -2019 Supervisor, Workforce Management @
- 2014 -2015 Senior Analyst, Workforce Management @
- 2013 -2014 WFM Analyst @ OptumRx
Geran Smith Education
- University of Phoenix
(Business Administration and Management, General)
2006-2007 - Kansas City Kansas Community College
(Business Administration and Management, General)
Geran Smith Skills
- Leadership
- Customer Experience
- Process Scheduler
- Staffing Analysis
- Team Building
- Human Resources
- Organized Multi Tasker
- Customer Retention
- Customer Satisfaction
- Call Center Administration
- Telecommunications
- Office Administration
- Team Leadership
- Process Improvement
- Quality Assurance
- Workforce Management
- Clerical Skills
- Training
- Critical Thinking
- Customer Service
- Technical Support
- Project Planning
- Trend Forecasting
- Events Coordination
- Customer Engagement
- Pay Close Attention to Detail
- Management
- Phone Etiquette
- Analytical Skills
- Call Centers
- Written and Oral Presentation Skills
- Executive Reporting
- Job Scheduling
- Analysis
- Performance Management
- Contact Centers
Geran Smith Summary
- Geran Smith, based in Kansas City, KS, US, is currently a WFM Scheduling and Reporting Analyst at Dutchie. Geran Smith brings experience from previous roles at Dutchie, BCD Travel and TrueAccord. Geran Smith holds a 2006 - 2007 University of Phoenix. With a robust skill set that includes Leadership, Customer Experience, Process Scheduler, Staffing Analysis, Team Building and more. Geran Smith has 1 emails and 2 mobile phone numbers on RocketReach.
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