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Gerald Solano Location
Reading, PA, US
Gerald Solano Work
Network Engineer @ (August 2026 - Present)
Implementation Engineer @ (March 2025 - August 2026)
System Engineer @ (March 2025 - August 2025)
Field Services Engineer @ OMEGA SYSTEMS CONSULTANTS (October 2023 - March 2025)
Field Services Engineer @ (October 2022 - March 2025)
Information Technology Support Specialist @ (February 2023 - October 2023)
Gerald Solano Education
Western Governors University
Bachelor of Science (Information Technology)
Gerald Solano Skills
Service Desk
Technical Support
Voice over IP (VoIP)
Office 365
VMware
Microsoft Exchange
Help Desk Support
Hardware
LAN-WAN
Mac
Microsoft Access
Retail
Digital Marketing
Life Insurance
Direct Sales
Sales
Insurance
New Business Development
English
Sales Management
Secure Shell (SSH)
Python (Programming Language)
Windows Server
Active Directory
Electronics
Field Service Engineering
Mechanics
Linux
Bash
GitHub
Account Management
Availability Management
Business Requirements
Client Onboarding
Connected Devices
Cross-functional Collaborations
Customer Escalation Management
Customer Satisfaction
Customer Service
Customer Success
Enterprise Account Management
Exceeding Customer Expectations
Facility Management (FM)
High-Pressure Situations
IT Escalation
Information Technology Training
Internet Protocol Suite (TCP/IP)
Large Scale Deployments
Leadership Mentoring
Long-term Customer Relationships
Major Incident Management
Microsoft Azure
Network Infrastructure
Network Services
Networking
Onboarding
Operational Efficiency
Presentations
Quality Assurance Analysis
Quality Improvement
Reducing Operating Costs
Resolving Issues
Root Cause Analysis
Routing Protocols
Server Administration
Service Standards
Stakeholder Management
Technical Assistance
Technical Requirements Gathering
Technical Service Delivery
Uptime
Windows Firewall
Windows Networking
Wireshark
Youth Mentoring
Gerald Solano Summary
Gerald Solano, based in Reading, PA, US, is currently a Network Engineer at ONE2ONE Inc. Gerald Solano brings experience from previous roles at Solve IT Solutions LLC, OMEGA SYSTEMS CONSULTANTS and Omega Systems, LLC. Gerald Solano holds a Bachelor of Science in Information Technology @ Western Governors University. With a robust skill set that includes Service Desk, Technical Support, Voice over IP (VoIP), Office 365, VMware and more. Gerald Solano has 2 emails on RocketReach.
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