Telehealth Operations Consultant (August 2025 - July 2026)
Sr. Director, Patient Support @ (April 2024 - January 2025)
Director of Patient Support @ (January 2023 - April 2024)
Director of Patient Engagement @ (March 2022 - September 2022)
VP, Service Operations @ (August 2020 - January 2022)
Director, Contact Center Operations @ (August 2019 - August 2020)
Manager, Concierge Services Contact Center @ (January 2017 - December 2017)
Director of Patient Support and Physician Network @ (January 2015 - December 2017)
Manager, Patient Services Contact Center @ Analyte Health (January 2009 - December 2015)
Gerald Palmer Education
Loyola University Chicago
(Comminication Studies)
Gerald Palmer Skills
Customer Service
Vendor Management
Leadership
Training
Management
Interpersonal...
Mentoring
Supervising
Microsoft Excel
Start-ups
Business Process...
Training Delivery
Cross Functional Team...
Business Development
Business Process Management
Social Media
Marketing
Project Management
Public Speaking
Team Building
Clinical Research
Start Ups
Microsoft Office
Interpersonal Communication Abilities
Cross Functional Team Building
Sales
Interpersonal Communication
Gerald Palmer Summary
Gerald Palmer, based in Chicago, IL, US, is currently a Fractional Chief Customer Officer at YupMD. Gerald Palmer brings experience from previous roles at CloudCouch .Org, Self Employed and OpenLoop. Gerald Palmer holds a Loyola University Chicago. With a robust skill set that includes Customer Service, Vendor Management, Leadership, Training, Management and more. Gerald Palmer has 3 emails and 6 mobile phone numbers on RocketReach.
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