Gerald Jordan Email & Phone Number
Director of Customer Care @ Time Warner Cable
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Gerald Jordan Location
- Twinsburg, OH, US
Gerald Jordan Work
- Director of Customer Care @ (August 2006 - Present)
- Board of Directors @ (January 2010 - February 2016)
- Regional Director of Customer Care @ (February 2001 - August 2006)
- Call Center Manager @ Primestar Satellite Company (January 1995 - January 1999)
- Supervisor @ (January 1990 - January 1995)
Gerald Jordan Education
- University of Dayton
Bachelor Of Science (Management)
1986-2000
Gerald Jordan Skills
- Account Management
- Broadband
- CRM
- Call Center
- Call Centers
- Change Management
- Contact Centers
- Cross-functional Team Leadership
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Executive Management
- Key Performance Indicators
- Leadership
- Leadership Development
- Management
- Operations Management
- Organizational Leadership
- Outsourcing
- Performance Management
- Process Improvement
- Program Management
- Project Management
- Strategic Planning
- Team Building
- Team Leadership
- Team Management
- Telecommunications
- Training
- Vendor Management
- Workforce Management
Gerald Jordan Summary
- Gerald Jordan, based in Twinsburg, OH, US, is currently a Director of Customer Care at Time Warner Cable. Gerald Jordan brings experience from previous roles at Open Doors Academy, Adelphia Cable Communications, Primestar Satellite Company and Continental Cable. Gerald Jordan holds a 1986 - 2000 Bachelor Of Science in Management @ University of Dayton. With a robust skill set that includes Account Management, Broadband, CRM, Call Center, Call Centers and more. Gerald Jordan has 3 emails and 3 mobile phone numbers on RocketReach.
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