Gerald Hamilton Email & Phone Number
Customer Support Manager | Senior Supervisor, Essentials Care and Account Management @ Vonage
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Gerald Hamilton Location
- Holmdel, NJ, US
Gerald Hamilton Work
- Customer Support Manager | Senior Supervisor, Essentials Care and Account Management @ (July 2006 - Present)
- Document Control Manager @ (January 2004 - May 2006)
Gerald Hamilton Education
- Rutgers University
B.S. Administration of Justice
1993-1997
Gerald Hamilton Skills
- BGP
- BSS
- Business Process Improvement
- Call Centers
- Commercial Operation
- Communication
- Contact Centers
- Cross-functional Team Leadership
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Data Analysis
- Document Lifecycle Management
- Documentation Control
- Ehcache
- IP Phones
- Leadership
- Local Number Portability
- Management
- Microsoft Office
- Process Improvement
- Project Management
- QoS
- Strategic Planning
- TCP/IP
- Team Leadership
- Telecommunications
- Troubleshooting
- Vendor Management
- VoIP
- Voice over IP (VoIP)
- Wireless
- Wireless Technologies
- Voice Over Ip Voip
- Cross Functional Team Leadership
- Financial Analysis
- Software Documentation
- Healthcare
- Voice Over Ip
Gerald Hamilton Summary
- Gerald Hamilton, based in Holmdel, NJ, US, is currently a Customer Support Manager | Senior Supervisor, Essentials Care and Account Management at Vonage. Gerald Hamilton brings experience from previous roles at MAXIMUS Consulting Services, Inc.. Gerald Hamilton holds a 1993 - 1997 B.S. Administration of Justice @ Rutgers University. With a robust skill set that includes BGP, BSS, Business Process Improvement, Call Centers, Commercial Operation and more. Gerald Hamilton has 4 emails and 5 mobile phone numbers on RocketReach.
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