Gerald Hamilton Email & Phone Number
Customer Support Manager | Senior Supervisor, Essentials Care and Account Management @ Vonage
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Gerald Hamilton Location
- Holmdel, NJ, US
Gerald Hamilton Work
- 2006 -now Customer Support Manager | Senior Supervisor, Essentials Care and Account Management @
- 2004 -2006 Document Control Manager @
Gerald Hamilton Education
- Rutgers University
B.S. Administration of Justice
1993-1997
Gerald Hamilton Skills
- Telecommunications
- VoIP
- Call Centers
- Vendor Management
- Customer Experience
- Troubleshooting
- Team Leadership
- Customer Retention
- Wireless
- Customer Satisfaction
- Ehcache
- BGP
- Leadership
- Project Management
- BSS
- Microsoft Office
- Management
- Process Improvement
- QoS
- IP Phones
- Cross-functional Team Leadership
- Local Number Portability
- TCP/IP
- Contact Centers
- Wireless Technologies
- Business Process Improvement
- Voice over IP (VoIP)
- Voice Over Ip Voip
- Cross Functional Team Leadership
- Financial Analysis
- Software Documentation
- Healthcare
- Voice Over Ip
Gerald Hamilton Summary
- Gerald Hamilton, based in Holmdel, NJ, US, is currently a Customer Support Manager | Senior Supervisor, Essentials Care and Account Management at Vonage. Gerald Hamilton brings experience from previous roles at MAXIMUS Consulting Services, Inc.. Gerald Hamilton holds a 1993 - 1997 B.S. Administration of Justice @ Rutgers University. With a robust skill set that includes Telecommunications, VoIP, Call Centers, Vendor Management, Customer Experience and more. Gerald Hamilton has 4 emails and 5 mobile phone numbers on RocketReach.
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